My stuff got lost in there

Poor maintenance practices. Broken overhead doors. Broken PIN pads. Very meager lighting. Frequent price increases.

Very accommodating

It was a great advantage from what I was going through. I was able to come any time access my storage. pay with number of options, in person by phone ... The staff was so good cooperative helpful whenever I come there. Thank you for keeping my things with you. It was an advantage for me not a service.

clen, safe, but could be better lighting in the lockers themselves

Helpful staff. Convenient location. Easy to access.

we’ve used Cubesmart a few times - they were available when we needed them, always accessible, it was easy

Positive because I never had any issues with payments, etc. The storage unit was clean and relatively dust-free when I moved out. No signs of insects, humidity damage or anything like that. So that was great.Minus 1 (-1) point because during my texting with your customer support person (when I was ready to move out), I couldn't never get the last 4 digits of my driver license right so I couldn't get any information from her at all. It was so frustrating and she really didn't seem too interested in helping When I called to talk to someone in person, I got a great customer service rep who instantly gave me alternative ways to prove my identity. The "texting" agent could have done the same thing. TLDR: texting customer service rep was not very good, frustrating, waste of time. Telephone customer service rep was great.

Customer service was great and service!!

FIRST of all it was a convenient location.SECOND, with easy access. Third, all the members of the Lincoln st. team were very professional and friendly.The stored objects were moved into a smaller unit since originally the items belonged to two different people, one of which has since completed her inventory and repatriated he belongings...