You Guys gave a good price for the unit initially, which was competitive with others (U-haul, etc.), but increased the rent over time, while the new customers still get the best prices. That was deliberately tricking and cheating the customers. Really bad. I would NOT recommend you guys to anyone and will let others know your bad business practices.

Impeccable service

i have been trying to close this unit. I left some trash in the unit, and left my keys at office.the manager said i have to remove trash. but asking for a new set of keys - i have not received a new set of keys in a year. I have been paying for this unit, not using it and trying to get into it to remove the trash.This is ridiculous that nobody responds. It is really really bad.

I was charged for a lock even though I told the person on the phone that I already had a lock from previously using CubeSmart. Furthermore, there wasn’t even a lock in the unit when I moved in so I got charged $30 for nothing.

The rent rate increases were absurd. My monthly rate increased from $86/month to $320/month. In addition, the building has rodent problems (there were often mouse droppings in my unit), and the large access doors were often broken.

Andrew was a great manager.

Great location, facility and staff! But the price continued to go up too often

I was invoiced after moving out and it made me concerned, especially when I got a late fee. I had to call the office for them to tell me to ignore it. I feel bad for the people who would have actually paid it.

hiked the price on me with no warning while I was out of the country. Generally scummy practices, also the freight elevator wasn't working one of the times I tried to get things out of the unit.

Low price for extended period of time.