i have been trying to close this unit. I left some trash in the unit, and left my keys at office.the manager said i have to remove trash. but asking for a new set of keys - i have not received a new set of keys in a year. I have been paying for this unit, not using it and trying to get into it to remove the trash.This is ridiculous that nobody responds. It is really really bad.

I was charged for a lock even though I told the person on the phone that I already had a lock from previously using CubeSmart. Furthermore, there wasn’t even a lock in the unit when I moved in so I got charged $30 for nothing.

The rent rate increases were absurd. My monthly rate increased from $86/month to $320/month. In addition, the building has rodent problems (there were often mouse droppings in my unit), and the large access doors were often broken.

Andrew was a great manager.

Great location, facility and staff! But the price continued to go up too often

I was invoiced after moving out and it made me concerned, especially when I got a late fee. I had to call the office for them to tell me to ignore it. I feel bad for the people who would have actually paid it.

hiked the price on me with no warning while I was out of the country. Generally scummy practices, also the freight elevator wasn't working one of the times I tried to get things out of the unit.

Low price for extended period of time.

it was good but was charged for an extra month of storage

The location was very easy to access, and our things were secure. The front office staff was available and helpful at all times. This was a very positive experience for me from the beginning to the end