The price increases were in my opinion excessive. It was very dark with in the cube. There were many times that the electronic door functions weren't working. There was one time that there was no access to the building at all outside of office hours, and I lost money that weekend because I couldn't access my unit.
Verified User
•
Dec 21, 2025
1.0/5
1.0/5
Lo peor del mundo,
Verified User
•
Dec 17, 2025
4.0/5
4.0/5
Price increased throughout lease which was not expected
Verified User
•
Dec 17, 2025
5.0/5
5.0/5
Because of the manager Joalitza, the other customer service was never helpful but she went above and beyond! I was going to give a bad review until I had a great interaction with her! You are lucky to have her
Verified User
•
Dec 7, 2025
3.0/5
3.0/5
The facility is clean and well maintained. The Reps in the front office are very nice, helpful, and informative. My only complaint was the price increase after 4 months was pretty substantial.
Verified User
•
Nov 7, 2025
4.0/5
4.0/5
Nice location. Storage area is kept clean and well lighted
Verified User
•
Oct 31, 2025
5.0/5
5.0/5
I love this place, safe, clean , girls at front desk very nice 100% recommend
Verified User
•
Oct 31, 2025
4.0/5
4.0/5
Very clean, and a smooth move in experience.
Verified User
•
Oct 23, 2025
5.0/5
5.0/5
This is my second time using this place and the customer service was excellant. Now my sister has a storage unit here to store stuff that can't fit into her apartment and she loves it.
Verified User
•
Oct 21, 2025
5.0/5
5.0/5
The ladies in the Boundbrook location have always been professional and accommodating. The facility is always clean and me and my mothership items were kept safe
The price increases were in my opinion excessive. It was very dark with in the cube. There were many times that the electronic door functions weren't working. There was one time that there was no access to the building at all outside of office hours, and I lost money that weekend because I couldn't access my unit.
Verified User
•
Dec 21, 2025
1.0/5
1.0/5
Lo peor del mundo,
Verified User
•
Dec 17, 2025
4.0/5
4.0/5
Price increased throughout lease which was not expected
Verified User
•
Dec 17, 2025
5.0/5
5.0/5
Because of the manager Joalitza, the other customer service was never helpful but she went above and beyond! I was going to give a bad review until I had a great interaction with her! You are lucky to have her
Verified User
•
Dec 7, 2025
3.0/5
3.0/5
The facility is clean and well maintained. The Reps in the front office are very nice, helpful, and informative. My only complaint was the price increase after 4 months was pretty substantial.
Verified User
•
Nov 7, 2025
4.0/5
4.0/5
Nice location. Storage area is kept clean and well lighted
Verified User
•
Oct 31, 2025
5.0/5
5.0/5
I love this place, safe, clean , girls at front desk very nice 100% recommend
Verified User
•
Oct 31, 2025
4.0/5
4.0/5
Very clean, and a smooth move in experience.
Verified User
•
Oct 23, 2025
5.0/5
5.0/5
This is my second time using this place and the customer service was excellant. Now my sister has a storage unit here to store stuff that can't fit into her apartment and she loves it.
Verified User
•
Oct 21, 2025
5.0/5
5.0/5
The ladies in the Boundbrook location have always been professional and accommodating. The facility is always clean and me and my mothership items were kept safe