The staff has always been exceptional. We were there many years, I think 10+. Over the years the facilities were not kept clean, the floors look unkept. The temperature was not being kept cool enough and items coming out of storage were beginning to smell. And the rent has gotten too high.
Verified User
•
Oct 14, 2025
5.0/5
5.0/5
Outstanding Service from Scott and Savannah!We had an excellent experience at this CubeSmart location thanks to Scott and Savannah. They were both incredibly helpful, patient, and kind throughout the entire process.Even though we arrived a little late due to the rain and traffic they waited for us and stayed after office hours to make sure my mom was fully checked in and comfortable using her new storage unit. Scott went above and beyond, personally helping with the access code and making sure everything worked perfectly before he left.Their professionalism and genuine care made the whole experience smooth and stress-free. It’s rare to find customer service like this these days. We truly appreciate their dedication.
Verified User
•
Oct 11, 2025
5.0/5
5.0/5
Scott was the clutch factor! Give him a raise or I’m leaving next month😁
Verified User
•
Oct 5, 2025
5.0/5
5.0/5
Savanna and Scott was very helpful courteous customer service was excellent. Scott went through every detail steps to show me everything and where everything was and how it works I could not ask for a better team.
Verified User
•
Sep 29, 2025
5.0/5
5.0/5
the place is safe and clean
Verified User
•
Sep 28, 2025
5.0/5
5.0/5
Clean
Verified User
•
Sep 28, 2025
1.0/5
1.0/5
Please I don’t like when u would text email and some times to let me no about the payment
Verified User
•
Sep 23, 2025
5.0/5
5.0/5
Omg they are so helpful in the office. Both people we dealt with were amazing.
The staff has always been exceptional. We were there many years, I think 10+. Over the years the facilities were not kept clean, the floors look unkept. The temperature was not being kept cool enough and items coming out of storage were beginning to smell. And the rent has gotten too high.
Verified User
•
Oct 14, 2025
5.0/5
5.0/5
Outstanding Service from Scott and Savannah!We had an excellent experience at this CubeSmart location thanks to Scott and Savannah. They were both incredibly helpful, patient, and kind throughout the entire process.Even though we arrived a little late due to the rain and traffic they waited for us and stayed after office hours to make sure my mom was fully checked in and comfortable using her new storage unit. Scott went above and beyond, personally helping with the access code and making sure everything worked perfectly before he left.Their professionalism and genuine care made the whole experience smooth and stress-free. It’s rare to find customer service like this these days. We truly appreciate their dedication.
Verified User
•
Oct 11, 2025
5.0/5
5.0/5
Scott was the clutch factor! Give him a raise or I’m leaving next month😁
Verified User
•
Oct 5, 2025
5.0/5
5.0/5
Savanna and Scott was very helpful courteous customer service was excellent. Scott went through every detail steps to show me everything and where everything was and how it works I could not ask for a better team.
Verified User
•
Sep 29, 2025
5.0/5
5.0/5
the place is safe and clean
Verified User
•
Sep 28, 2025
5.0/5
5.0/5
Clean
Verified User
•
Sep 28, 2025
1.0/5
1.0/5
Please I don’t like when u would text email and some times to let me no about the payment
Verified User
•
Sep 23, 2025
5.0/5
5.0/5
Omg they are so helpful in the office. Both people we dealt with were amazing.