Very hard to reach office staff to tour, reserve, and close-out your rental unit. There should be more communication between customer service and renters.
Verified User
•
Apr 2, 2026
4.0/5
4.0/5
N/A
Verified User
•
Mar 19, 2026
5.0/5
5.0/5
Clean and great location
Verified User
•
Mar 17, 2026
5.0/5
5.0/5
Excellent customer service and excellent facility,
Verified User
•
Mar 13, 2026
2.0/5
2.0/5
Not enough carts/I have seen only 2 carts. Poor lighting inside the rented storage container
Verified User
•
Mar 10, 2026
3.0/5
3.0/5
First time use, so not long enough time to give a proper evaluation.
Verified User
•
Mar 8, 2026
1.0/5
1.0/5
My rent was constantly going up every 6 months. I started from $120 to $200. As a consumer this was a very misleading & unsatisfactory experience. The doors at this facility were always broken, resulting in having to enter through doors far from my storage unit. There are no trash cans on the site which makes no sense. And all of my items now have a weird odor, & dust & dirt ruined some of my furniture items.The only good thing I can say about cube smart, is that the reminder notifications were helpful…at times.
Very hard to reach office staff to tour, reserve, and close-out your rental unit. There should be more communication between customer service and renters.
Verified User
•
Apr 2, 2026
4.0/5
4.0/5
N/A
Verified User
•
Mar 19, 2026
5.0/5
5.0/5
Clean and great location
Verified User
•
Mar 17, 2026
5.0/5
5.0/5
Excellent customer service and excellent facility,
Verified User
•
Mar 13, 2026
2.0/5
2.0/5
Not enough carts/I have seen only 2 carts. Poor lighting inside the rented storage container
Verified User
•
Mar 10, 2026
3.0/5
3.0/5
First time use, so not long enough time to give a proper evaluation.
Verified User
•
Mar 8, 2026
1.0/5
1.0/5
My rent was constantly going up every 6 months. I started from $120 to $200. As a consumer this was a very misleading & unsatisfactory experience. The doors at this facility were always broken, resulting in having to enter through doors far from my storage unit. There are no trash cans on the site which makes no sense. And all of my items now have a weird odor, & dust & dirt ruined some of my furniture items.The only good thing I can say about cube smart, is that the reminder notifications were helpful…at times.