It’s too soon to rate the company. I’ve been informed that CubeSmart routinely increases storage fees without providing any additional value. If that occurs in my case, I will address it in my rating, as there is no valid reason to raise fees without offering improvements or enhancements to the unit. I will definitely keep an eye on this matter.

Clean facility and Bree was exceptional

Because like insurance companies you get people to rent on a low fee then raise the rates

Great experience from the initial onboarding to move out. The facilities manager were polite and helpful, the units themselves were clean and the overall place was clean and well lit

I appreciate the great service, Ms. Bree is amazing to work with and Ms. Stephanie is proving to be just as professional. The facility is always clean. The one thing I dislike is that there is a fee to pay your bill online, which maked ZERO sense to me. So I have to pay in person, because the fee is substantial. Also, the monthly rate is constantly increasing.

The unit was fine. But we rented for more than a year and there was only one working door to go in and out of the facility. It was all the way down from our unit and was a hassle. For a business so new, we’d expect some upkeep.

Very professional and the time I kept my personal belongs here it was safe and well kept.

All was good. Even though we warned of it, the price increase was pretty ridiculous

I was happy with the cleanliness of the store

Great staff working at the front desk.