I was very happy with the customer service however, I thought the unit was kind of dirty and I had an end unit and it looked like he got hit by something and some of my items in the unit did break fell off the other boxes
Verified User
•
Jun 23, 2026
4.0/5
4.0/5
I was pleased with the staff. One of my concerns is the amount of moisture that enters the units. I know these are merely enjoined sheds with corrugated roofs, but it would seem to be a good investment to mitigate moisture from the concrete sweating inside the units. Maybe a fan or duct system on top of a block that blows into each unit. I had to deal with mildew on my items.
Verified User
•
Jun 23, 2026
5.0/5
5.0/5
Very helpful and friendly
Verified User
•
Jun 20, 2026
1.0/5
1.0/5
Rate change was sent after 3 months, which is predatory, no employee was willing to waive a $20 late charge at a time when gas is $5 per gallon and grocery prices are through the roof. If I didn’t have to pay exorbitantly for those items I would have had money to pay my storage unit rent.
Verified User
•
May 31, 2026
5.0/5
5.0/5
Good customer service
Verified User
•
May 22, 2026
5.0/5
5.0/5
Convenient location easily accessible
Verified User
•
May 8, 2026
5.0/5
5.0/5
Ease of access and customer service was excellent.
Verified User
•
May 1, 2026
1.0/5
1.0/5
The storage space was reasonably prices for about 10 years, then you started raising the prices like you were out of control.
I was very happy with the customer service however, I thought the unit was kind of dirty and I had an end unit and it looked like he got hit by something and some of my items in the unit did break fell off the other boxes
Verified User
•
Jun 23, 2026
4.0/5
4.0/5
I was pleased with the staff. One of my concerns is the amount of moisture that enters the units. I know these are merely enjoined sheds with corrugated roofs, but it would seem to be a good investment to mitigate moisture from the concrete sweating inside the units. Maybe a fan or duct system on top of a block that blows into each unit. I had to deal with mildew on my items.
Verified User
•
Jun 23, 2026
5.0/5
5.0/5
Very helpful and friendly
Verified User
•
Jun 20, 2026
1.0/5
1.0/5
Rate change was sent after 3 months, which is predatory, no employee was willing to waive a $20 late charge at a time when gas is $5 per gallon and grocery prices are through the roof. If I didn’t have to pay exorbitantly for those items I would have had money to pay my storage unit rent.
Verified User
•
May 31, 2026
5.0/5
5.0/5
Good customer service
Verified User
•
May 22, 2026
5.0/5
5.0/5
Convenient location easily accessible
Verified User
•
May 8, 2026
5.0/5
5.0/5
Ease of access and customer service was excellent.
Verified User
•
May 1, 2026
1.0/5
1.0/5
The storage space was reasonably prices for about 10 years, then you started raising the prices like you were out of control.