To CubeSmart Management,I am canceling my unit and closing my account for one reason: you raised my monthly rate by 33% only three months after move-in.Yes, I understand your agreement allows rent increases with notice and that the initial rate is labeled introductory. But a 33% jump this early is excessive and feels like bait-and-switch pricing. It destroys trust, and it is not how you build long-term customer relationships.To be explicit:Why I left CubeSmart:I left because a 33% increase after only three months is unreasonable and unacceptable.Impact on your local reputation:I have several friends in this area who are actively looking for storage. I will be advising all of them to avoid CubeSmart based on this experience.I already moved out:I moved my belongings to another storage company. This was supposed to be a long-term arrangement with CubeSmart, but your rate hike changed the economics completely. Even after paying movers to relocate everything, the return on that decision is in my favor compared to staying with CubeSmart under your new pricing.Please consider this a formal statement of why you lost what was to be a long-term customer paying for one of your largest units.Dave TobiasAccount #: 500752012Unit 431 at your 1242 Route 70, Brick, NJ location

Manager was very polite and professional.

Great service

nice people wrok there

Overall, the facility isn't terrible, though I did have to install my own mouse traps after finding droppings and chew damage. But the constant rate hikes is ridiculous. I actually bought a 2nd home out of state and that was cheaper month by month then the rate you jacked me up to.

No issue with the place. Cost was start to get higher but we left because we move our items to another house.

Easy process,good access

Staff is stupendous and goes out of their way to assist in every way possible

Conveniently located and nice guy in the office. Great access hours. Just started getting to pricy.

From the moment we arrived, he was friendly, professional, and more than happy to answer all our questions. The unit was clean, secure, and easily accessible—exactly what we need. I will definitely recommend this storage facility to anyone looking for storage space.