Excellent service from Liz and Sarah C.! Cannot say enough good things about my experience at the Broadview Heights location. Clean, easy set-up. Highly recommend to anyone who needs storage!
Verified User
•
Mar 31, 2026
4.0/5
4.0/5
Always responsive and helpful
Verified User
•
Mar 26, 2026
5.0/5
5.0/5
very easy to reserve a storage cube
Verified User
•
Jan 10, 2026
1.0/5
1.0/5
Advertised as temperature controlled and many times my unit froze resulting lost supplies. Mentioned it to the manager (not current manager but previous) and she basically said, not my problem and you shouldn't be storing products that will freeze in the unit.
Verified User
•
Dec 21, 2025
5.0/5
5.0/5
Clean and inexpensive place for the couple of years that I was able to keep my items in storage.. safe area as well
Verified User
•
Dec 3, 2025
4.0/5
4.0/5
Clean place, gated, easy access. The only 1 thing I didn't like was the guy they hired who was just clueless. I think he may be gone now. Not sure
Verified User
•
Oct 10, 2025
1.0/5
1.0/5
We utilized our space for 40 days and the entrance gate was never secured. It was open, unlocked our entire stay. We were told they were waiting for a part. No sense of urgency to secure the gate.
Verified User
•
Oct 9, 2025
2.0/5
2.0/5
RV parking is poor. 1. No designated lines for parking space. 2. Unlevel and muddy space. 3. High price adjustment for space to over $145.Other Storage companies have paved & marked spaces for about same price!
Verified User
•
Sep 24, 2025
5.0/5
5.0/5
Staff is very helpful.
Verified User
•
Sep 15, 2025
5.0/5
5.0/5
Clean facility. Drive way is always clean and assessible. Great customer service from your reps.
Excellent service from Liz and Sarah C.! Cannot say enough good things about my experience at the Broadview Heights location. Clean, easy set-up. Highly recommend to anyone who needs storage!
Verified User
•
Mar 31, 2026
4.0/5
4.0/5
Always responsive and helpful
Verified User
•
Mar 26, 2026
5.0/5
5.0/5
very easy to reserve a storage cube
Verified User
•
Jan 10, 2026
1.0/5
1.0/5
Advertised as temperature controlled and many times my unit froze resulting lost supplies. Mentioned it to the manager (not current manager but previous) and she basically said, not my problem and you shouldn't be storing products that will freeze in the unit.
Verified User
•
Dec 21, 2025
5.0/5
5.0/5
Clean and inexpensive place for the couple of years that I was able to keep my items in storage.. safe area as well
Verified User
•
Dec 3, 2025
4.0/5
4.0/5
Clean place, gated, easy access. The only 1 thing I didn't like was the guy they hired who was just clueless. I think he may be gone now. Not sure
Verified User
•
Oct 10, 2025
1.0/5
1.0/5
We utilized our space for 40 days and the entrance gate was never secured. It was open, unlocked our entire stay. We were told they were waiting for a part. No sense of urgency to secure the gate.
Verified User
•
Oct 9, 2025
2.0/5
2.0/5
RV parking is poor. 1. No designated lines for parking space. 2. Unlevel and muddy space. 3. High price adjustment for space to over $145.Other Storage companies have paved & marked spaces for about same price!
Verified User
•
Sep 24, 2025
5.0/5
5.0/5
Staff is very helpful.
Verified User
•
Sep 15, 2025
5.0/5
5.0/5
Clean facility. Drive way is always clean and assessible. Great customer service from your reps.