Signup was somewhat complicated. Closing was verbally communicated at the office but didn’t happen until I called back several days later.
Verified User
•
May 30, 2026
1.0/5
1.0/5
Honestly I used this facility because it was a mile from my house, but after using it, I’m willing to drive further for a different facility. In the beginning it was a good experience, but by the end, CubeSmart was expensive, unfriendly, not very responsive, the hours were too restrictive, the app was pretty bad, payments claimed there was no fee for bank transfers but there was still always a fee, overall it was just a bad experience. Sarah (who worked at the site) was delightful and tried to be helpful, but every other element of CubeSmart was really quite poor.
Verified User
•
May 27, 2026
5.0/5
5.0/5
Sarah at Broadview hts. location was very helpful and a pleasure to work with .
Verified User
•
May 24, 2026
5.0/5
5.0/5
The lady at the front desk was very nice and helpful.
Signup was somewhat complicated. Closing was verbally communicated at the office but didn’t happen until I called back several days later.
Verified User
•
May 30, 2026
1.0/5
1.0/5
Honestly I used this facility because it was a mile from my house, but after using it, I’m willing to drive further for a different facility. In the beginning it was a good experience, but by the end, CubeSmart was expensive, unfriendly, not very responsive, the hours were too restrictive, the app was pretty bad, payments claimed there was no fee for bank transfers but there was still always a fee, overall it was just a bad experience. Sarah (who worked at the site) was delightful and tried to be helpful, but every other element of CubeSmart was really quite poor.
Verified User
•
May 27, 2026
5.0/5
5.0/5
Sarah at Broadview hts. location was very helpful and a pleasure to work with .
Verified User
•
May 24, 2026
5.0/5
5.0/5
The lady at the front desk was very nice and helpful.