very unprofessional and sexist. Not to mention crooks. Would never rent here again.
Verified User
•
Mar 3, 2026
1.0/5
1.0/5
I was told while booking that I will get reimbursed for lock fee and insurance fee once I show my personal lock and insurance declaration. However I went to office today I was told there is no such thing and everyone pays all this money and they won’t give me any refund
Verified User
•
Jan 20, 2026
4.0/5
4.0/5
Always courteous
Verified User
•
Jan 19, 2026
5.0/5
5.0/5
Doug was very professionalism’s was great!
Verified User
•
Jan 15, 2026
2.0/5
2.0/5
The reasons why I moved out are that a) you raised the rent on my unit by 30%, from $150 to $200, and b) there is a major rodent issue, with droppings all over my belongings and over the floor for the unit. I would warn anyone asking about storage units to look at the units carefully and ask questions before agreeing to terms.
Verified User
•
Jan 15, 2026
5.0/5
5.0/5
The employee engaged with me cordially and effectively.
Verified User
•
Dec 8, 2025
3.0/5
3.0/5
The manager was very helpful/ good customer service.
very unprofessional and sexist. Not to mention crooks. Would never rent here again.
Verified User
•
Mar 3, 2026
1.0/5
1.0/5
I was told while booking that I will get reimbursed for lock fee and insurance fee once I show my personal lock and insurance declaration. However I went to office today I was told there is no such thing and everyone pays all this money and they won’t give me any refund
Verified User
•
Jan 20, 2026
4.0/5
4.0/5
Always courteous
Verified User
•
Jan 19, 2026
5.0/5
5.0/5
Doug was very professionalism’s was great!
Verified User
•
Jan 15, 2026
2.0/5
2.0/5
The reasons why I moved out are that a) you raised the rent on my unit by 30%, from $150 to $200, and b) there is a major rodent issue, with droppings all over my belongings and over the floor for the unit. I would warn anyone asking about storage units to look at the units carefully and ask questions before agreeing to terms.
Verified User
•
Jan 15, 2026
5.0/5
5.0/5
The employee engaged with me cordially and effectively.
Verified User
•
Dec 8, 2025
3.0/5
3.0/5
The manager was very helpful/ good customer service.