Easy booking.Easy cancellation.Great customer service!!

I recomended this place, very clean and Customer Services It’s very helpful. Josué at the front register was very friendly and professional. I will give 5 Stars.

Very clean easy access & staff very cordial and helpful

Jose at the conner street location really does an amazing customer service job.

This is my second time renting from your company in 3 years. I was very disappointment this time around with your customer . On 1/23/26 , I started the last rental contract again at the 2301 Tillotson Bx NY location , paid with a credit card and placed that card on autopay for the future. I verified with Josue twice before leaving that I was on autopay. This was important as I was travelling between New York and Florida. On February 21, I returned to the Bronx location, verified with the female manager on site that my credit card was on autopay , she went into my file on the computer and verified same. I was told verbally by said manager if there was a problem, someone would call me . I was astounded on March1 with an early morning notification of account in arears with added late charge fee of $58.80. On calling the location, I spoke to Josue , he called the manager on call who refused to remove charges as "no notification in computer of me twice verifying autopay". I do not work behind the desk and therefore CANNOT put a note in your system. Please orient your staff of proper procedure and protocols. I have worked in customer service over 30yrs, this is very poor, deplorable service on your part.

It's appropriate as te!

No limitation to price increases for the same amount of space and service. No thanks.

Staff at this location was very helpful and informative

That's the grade I think is fair!

Clean facility & nice and helpful people