The service was absolutely terrible. I will never be a customer of Cube Smart again. They destroyed my fireplace and refused to give me a refund. I am disgusted and dissatisfied. I decided to leave from Cube smart.
Verified User
•
May 21, 2026
3.0/5
3.0/5
Basically good, the rats were a little concerning but the management tried hard to eliminate them.
Verified User
•
May 18, 2026
3.0/5
3.0/5
Frequent price increases which encouraged me to cancel / move out of our unit earlier than anticipated.
Verified User
•
May 17, 2026
5.0/5
5.0/5
Staff is friendly and the space was always clean and presentable.
Verified User
•
May 12, 2026
1.0/5
1.0/5
The storage unit was not open to customers after 5p.Response time was not good from mgmt.
Verified User
•
May 6, 2026
1.0/5
1.0/5
I was in aware of how the cycle was for payment I decided to move and empty my unit on that day there was no one in office lights out there was no one to discuss my departure and it was not closing time it was 5:30 on a Monday I paid extra lost my money with no refund
Verified User
•
May 4, 2026
5.0/5
5.0/5
The customer service representatives were two very knowledgeable ,charming and helpful ladiesI would recommend this place
Verified User
•
May 3, 2026
2.0/5
2.0/5
Expensive for the service provided and location. The lack of dumpsters on site combined with the extremely limited access hours made storing my items here, and being able to retrieve them, a miserable experience. Great employees are the only perk
Verified User
•
May 1, 2026
5.0/5
5.0/5
Good service
Verified User
•
Apr 28, 2026
1.0/5
1.0/5
No one is barely there… Everyone is a manager but has no solution. I had rats in my storage because of a broken door that took 2 weeks of complaining..
The service was absolutely terrible. I will never be a customer of Cube Smart again. They destroyed my fireplace and refused to give me a refund. I am disgusted and dissatisfied. I decided to leave from Cube smart.
Verified User
•
May 21, 2026
3.0/5
3.0/5
Basically good, the rats were a little concerning but the management tried hard to eliminate them.
Verified User
•
May 18, 2026
3.0/5
3.0/5
Frequent price increases which encouraged me to cancel / move out of our unit earlier than anticipated.
Verified User
•
May 17, 2026
5.0/5
5.0/5
Staff is friendly and the space was always clean and presentable.
Verified User
•
May 12, 2026
1.0/5
1.0/5
The storage unit was not open to customers after 5p.Response time was not good from mgmt.
Verified User
•
May 6, 2026
1.0/5
1.0/5
I was in aware of how the cycle was for payment I decided to move and empty my unit on that day there was no one in office lights out there was no one to discuss my departure and it was not closing time it was 5:30 on a Monday I paid extra lost my money with no refund
Verified User
•
May 4, 2026
5.0/5
5.0/5
The customer service representatives were two very knowledgeable ,charming and helpful ladiesI would recommend this place
Verified User
•
May 3, 2026
2.0/5
2.0/5
Expensive for the service provided and location. The lack of dumpsters on site combined with the extremely limited access hours made storing my items here, and being able to retrieve them, a miserable experience. Great employees are the only perk
Verified User
•
May 1, 2026
5.0/5
5.0/5
Good service
Verified User
•
Apr 28, 2026
1.0/5
1.0/5
No one is barely there… Everyone is a manager but has no solution. I had rats in my storage because of a broken door that took 2 weeks of complaining..