Aside from Nick, this place is awful scum. My unit flooded week 1. Took off in total 4 days of work to deal with it. Spent countless hours driving back and forth. Asked for a refund on a month rent at a minimum. Was denied by the DM. Then I move out on the day I was to be charged, and couldn’t even work with me for a prorated monthly cost. Total and utter scumbags. Wouldn’t recommend you to anyone
Verified User
•
May 15, 2026
5.0/5
5.0/5
This location(Riverdale/Bronx) has the best staff . They are very helpful & knowledge about this business. They have manners and will go above & beyond in assisting customers!! Thank you for your assistance in every way possible.
Verified User
•
May 15, 2026
1.0/5
1.0/5
You raised my rent over 40% three months after I rented the unit. I’ve been told by many people that you raise the rent every three months you’re running a scam you’re suckering people in with reasonable rates at the beginning and then you immediately raised them every three months. But I’m glad you raised my rent because it made and I found one much closer to my house cheaper than what I am paying now when you try to raise it over 40%.
Verified User
•
May 15, 2026
5.0/5
5.0/5
The staff at this location (Riverdale/Bronx, NY) is very helpful and very understanding. They have gone above and beyond with assisting me. I would highly recommend this location.
Verified User
•
May 11, 2026
5.0/5
5.0/5
The staff was awesome. They contacted me several times to help me and answer my questions. I believe that it was Jaunita that walked me through the process and made sure that my daughter would be able to access the unit. Ethan was another staff member that made sure the documents and paperwork were in order. Can't say enough good things about these people.
Verified User
•
May 10, 2026
5.0/5
5.0/5
There are always a storage unit available. The staff are very helpful.
Verified User
•
May 9, 2026
5.0/5
5.0/5
The guys are awesome! From Nick, to Kevin, to Juan … everyone is professional, helpful, and kind; especially these three. They made my move to the storage unit a pleasure. A big thank you to them!For any storage needs, this is the place to go.
Verified User
•
May 7, 2026
5.0/5
5.0/5
I would definitely recommend cube smart as I have always have had a great experience with this cube smart location. Staff is friendly and professional and they do their best to assist you with your needs.
Verified User
•
May 7, 2026
5.0/5
5.0/5
First, it’s great service. It’s a very clean, nicely maintained and managed storage. All the staff are responsible, good-mannered, effective and professional. I am very grateful to all of them, especially to Nick.
Verified User
•
May 2, 2026
4.0/5
4.0/5
Staff was easy to work with once I figured out who I needed to be in touch with.
Aside from Nick, this place is awful scum. My unit flooded week 1. Took off in total 4 days of work to deal with it. Spent countless hours driving back and forth. Asked for a refund on a month rent at a minimum. Was denied by the DM. Then I move out on the day I was to be charged, and couldn’t even work with me for a prorated monthly cost. Total and utter scumbags. Wouldn’t recommend you to anyone
Verified User
•
May 15, 2026
5.0/5
5.0/5
This location(Riverdale/Bronx) has the best staff . They are very helpful & knowledge about this business. They have manners and will go above & beyond in assisting customers!! Thank you for your assistance in every way possible.
Verified User
•
May 15, 2026
1.0/5
1.0/5
You raised my rent over 40% three months after I rented the unit. I’ve been told by many people that you raise the rent every three months you’re running a scam you’re suckering people in with reasonable rates at the beginning and then you immediately raised them every three months. But I’m glad you raised my rent because it made and I found one much closer to my house cheaper than what I am paying now when you try to raise it over 40%.
Verified User
•
May 15, 2026
5.0/5
5.0/5
The staff at this location (Riverdale/Bronx, NY) is very helpful and very understanding. They have gone above and beyond with assisting me. I would highly recommend this location.
Verified User
•
May 11, 2026
5.0/5
5.0/5
The staff was awesome. They contacted me several times to help me and answer my questions. I believe that it was Jaunita that walked me through the process and made sure that my daughter would be able to access the unit. Ethan was another staff member that made sure the documents and paperwork were in order. Can't say enough good things about these people.
Verified User
•
May 10, 2026
5.0/5
5.0/5
There are always a storage unit available. The staff are very helpful.
Verified User
•
May 9, 2026
5.0/5
5.0/5
The guys are awesome! From Nick, to Kevin, to Juan … everyone is professional, helpful, and kind; especially these three. They made my move to the storage unit a pleasure. A big thank you to them!For any storage needs, this is the place to go.
Verified User
•
May 7, 2026
5.0/5
5.0/5
I would definitely recommend cube smart as I have always have had a great experience with this cube smart location. Staff is friendly and professional and they do their best to assist you with your needs.
Verified User
•
May 7, 2026
5.0/5
5.0/5
First, it’s great service. It’s a very clean, nicely maintained and managed storage. All the staff are responsible, good-mannered, effective and professional. I am very grateful to all of them, especially to Nick.
Verified User
•
May 2, 2026
4.0/5
4.0/5
Staff was easy to work with once I figured out who I needed to be in touch with.