The frequent price increase and sharp tone of customer service was unacceptable
Verified User
•
Feb 1, 2026
5.0/5
5.0/5
Because Alex at the Bartow ave location went above and beyond.
Verified User
•
Jan 24, 2026
5.0/5
5.0/5
The representative was very professional and helpful. Really appreciated her service
Verified User
•
Jan 24, 2026
5.0/5
5.0/5
Everyone was very friendly.
Verified User
•
Jan 23, 2026
1.0/5
1.0/5
Unfair for people get a unit for one price and then receive increases less than 3 months into the unit. On top of that selling the same unit for half the price for new customers. This is too expensive and I have found an alternative.
Verified User
•
Jan 22, 2026
5.0/5
5.0/5
The staff was courteous, friendly and extremely helpful. The facility was neat and clean.
Verified User
•
Jan 22, 2026
5.0/5
5.0/5
Great experience with this location
Verified User
•
Jan 20, 2026
5.0/5
5.0/5
Amazing management
Verified User
•
Jan 17, 2026
3.0/5
3.0/5
Pricing is a litte high and a lien fee was charged before unit went to auction and when I asked for a courtesy refund I was told nothing can be done. Other than that place is clean and workers/management are very helpful at the bartow location in the Bronx
The frequent price increase and sharp tone of customer service was unacceptable
Verified User
•
Feb 1, 2026
5.0/5
5.0/5
Because Alex at the Bartow ave location went above and beyond.
Verified User
•
Jan 24, 2026
5.0/5
5.0/5
The representative was very professional and helpful. Really appreciated her service
Verified User
•
Jan 24, 2026
5.0/5
5.0/5
Everyone was very friendly.
Verified User
•
Jan 23, 2026
1.0/5
1.0/5
Unfair for people get a unit for one price and then receive increases less than 3 months into the unit. On top of that selling the same unit for half the price for new customers. This is too expensive and I have found an alternative.
Verified User
•
Jan 22, 2026
5.0/5
5.0/5
The staff was courteous, friendly and extremely helpful. The facility was neat and clean.
Verified User
•
Jan 22, 2026
5.0/5
5.0/5
Great experience with this location
Verified User
•
Jan 20, 2026
5.0/5
5.0/5
Amazing management
Verified User
•
Jan 17, 2026
3.0/5
3.0/5
Pricing is a litte high and a lien fee was charged before unit went to auction and when I asked for a courtesy refund I was told nothing can be done. Other than that place is clean and workers/management are very helpful at the bartow location in the Bronx