Very bad experience

CubeSmart raised the monthly cost so frequently, and without cadence or reason, that I often wondered if they wanted me to remain a customer. Overall just an awful experience trying to budget while dealing with CubeSmart's business practice of randomly raising monthly costs.

Front Desk Staff ... Kady, Shayenne, and Aneka were amazing!They were respectful, helpful, pleasant, and resourceful throughout the entire process. From the very beginning to the end, they consistently provided excellent customer service through every phone call, text message, and in-person interaction.As military personnel, I pay close attention to professionalism, communication, and teamwork, and they exceeded my expectations in all areas. They took the time to answer my questions, provide guidance/tours, and ensure I felt confident every step of the way.Most importantly, they reassured me that my belongings were being stored in a safe and secure location, which gave me great peace of mind.Thank you, Kady, Shayenne, and Aneka, for your outstanding service and dedication. It was truly appreciated.

It was easy to access and served its purpose

200 east 135th street. RAT infessed. The insurance does not cover rat damage. The security camera just covers outside. I paid for air condition. Nope didnt have that. I was locked in with the gate down. Then couldnt not get off the property because the panel locks you out at a certain time. On move out day 2 dead rats was in my unit. With an excessive amount of rat feeces and urine i lost so much stuff here. I have pictures. Dont rent from there.All that and the rent goes up $75.00 to $100 every year.

easy online storage application, moving truck and able to setup online automatic payments. When calling the site was able to speak to a person that was knowledgeable about their location

I’ve been there maybe 10 years 15 years and never had a problem. The service is great.

Clean great customer service. It easy to use and get to.

just moving in, a better answer in a month

The service was excellent and the units was clean