Cubesmart is good but the increase in the unit prices is ridiculous. The fee goes up but what extra service are we getting.
Verified User
•
Oct 26, 2025
4.0/5
4.0/5
The staff was always helpful. The Unit area was kept cleanI never had any issues with my items being safe there..
Verified User
•
Oct 21, 2025
5.0/5
5.0/5
Great service
Verified User
•
Oct 20, 2025
2.0/5
2.0/5
The E building have become filthy one of the entrance doors are constantly broken. Also rent increases have become to much my last increase was $100. That's insane.
Verified User
•
Oct 19, 2025
3.0/5
3.0/5
The location and customer service was great. However, there were only two things I didn’t like. Firstly, my monthly fee went up while my perks stayed the same(if the price goes up, then the level of perks should reflect said price increase). And lastly, I wasn’t a fan of the accessibility hours. Clients should be able to access their storage lockers/rooms 7 days per week(holidays included) starting as early as 5am until at least 11pm the latest.
Verified User
•
Oct 17, 2025
1.0/5
1.0/5
The 2 female customers care ppl cube smart had at the counter, ( BETWEEN MY RENTING TIME) WAS SO UNPROFESSIONAL, I WILL NEVER & I MEAN NEVER RECOMMEND CUBE SMART OR USE CUBE SMART ANOTHER DAY IN MY LIFE. I TRULY MEAN THIS, AND FOR THAT MY RATING IS A 0. COULDNT GET ANY FEED BACK FROM CORPORATE AFTER MAKING A COMPLAINT AS A PAYING CUSTOMER. F#%K CUBE SMART NO OTHER WAY TO EXPRESS MY DISAPPOINTMENT ‼️
Verified User
•
Oct 15, 2025
1.0/5
1.0/5
The doors were always broken. Storage was dirty and not climate controlled.
Verified User
•
Oct 11, 2025
5.0/5
5.0/5
From the time that I rented my unit until when I left everything went smoothly. Special thanks to Ethan, Shaka, and Richard who assisted me when I was closing the unit.
Cubesmart is good but the increase in the unit prices is ridiculous. The fee goes up but what extra service are we getting.
Verified User
•
Oct 26, 2025
4.0/5
4.0/5
The staff was always helpful. The Unit area was kept cleanI never had any issues with my items being safe there..
Verified User
•
Oct 21, 2025
5.0/5
5.0/5
Great service
Verified User
•
Oct 20, 2025
2.0/5
2.0/5
The E building have become filthy one of the entrance doors are constantly broken. Also rent increases have become to much my last increase was $100. That's insane.
Verified User
•
Oct 19, 2025
3.0/5
3.0/5
The location and customer service was great. However, there were only two things I didn’t like. Firstly, my monthly fee went up while my perks stayed the same(if the price goes up, then the level of perks should reflect said price increase). And lastly, I wasn’t a fan of the accessibility hours. Clients should be able to access their storage lockers/rooms 7 days per week(holidays included) starting as early as 5am until at least 11pm the latest.
Verified User
•
Oct 17, 2025
1.0/5
1.0/5
The 2 female customers care ppl cube smart had at the counter, ( BETWEEN MY RENTING TIME) WAS SO UNPROFESSIONAL, I WILL NEVER & I MEAN NEVER RECOMMEND CUBE SMART OR USE CUBE SMART ANOTHER DAY IN MY LIFE. I TRULY MEAN THIS, AND FOR THAT MY RATING IS A 0. COULDNT GET ANY FEED BACK FROM CORPORATE AFTER MAKING A COMPLAINT AS A PAYING CUSTOMER. F#%K CUBE SMART NO OTHER WAY TO EXPRESS MY DISAPPOINTMENT ‼️
Verified User
•
Oct 15, 2025
1.0/5
1.0/5
The doors were always broken. Storage was dirty and not climate controlled.
Verified User
•
Oct 11, 2025
5.0/5
5.0/5
From the time that I rented my unit until when I left everything went smoothly. Special thanks to Ethan, Shaka, and Richard who assisted me when I was closing the unit.