The location and customer service was great. However, there were only two things I didn’t like. Firstly, my monthly fee went up while my perks stayed the same(if the price goes up, then the level of perks should reflect said price increase). And lastly, I wasn’t a fan of the accessibility hours. Clients should be able to access their storage lockers/rooms 7 days per week(holidays included) starting as early as 5am until at least 11pm the latest.
Verified User
•
Oct 17, 2025
1.0/5
1.0/5
The 2 female customers care ppl cube smart had at the counter, ( BETWEEN MY RENTING TIME) WAS SO UNPROFESSIONAL, I WILL NEVER & I MEAN NEVER RECOMMEND CUBE SMART OR USE CUBE SMART ANOTHER DAY IN MY LIFE. I TRULY MEAN THIS, AND FOR THAT MY RATING IS A 0. COULDNT GET ANY FEED BACK FROM CORPORATE AFTER MAKING A COMPLAINT AS A PAYING CUSTOMER. F#%K CUBE SMART NO OTHER WAY TO EXPRESS MY DISAPPOINTMENT ‼️
Verified User
•
Oct 15, 2025
1.0/5
1.0/5
The doors were always broken. Storage was dirty and not climate controlled.
Verified User
•
Oct 11, 2025
5.0/5
5.0/5
From the time that I rented my unit until when I left everything went smoothly. Special thanks to Ethan, Shaka, and Richard who assisted me when I was closing the unit.
Verified User
•
Oct 8, 2025
5.0/5
5.0/5
Isaac was very professional, courteous and helped expedite the rental of my storage unit in a short period of time.
Verified User
•
Oct 8, 2025
2.0/5
2.0/5
Rodent issues
Verified User
•
Oct 7, 2025
5.0/5
5.0/5
Location is accessible. It’s very affordable and the staff are professional and helpful.
Verified User
•
Oct 7, 2025
1.0/5
1.0/5
Rat infested facility. Had to throw away almost everything in the storage because of rats.
Verified User
•
Oct 3, 2025
3.0/5
3.0/5
The prices goes up so fast
Verified User
•
Oct 3, 2025
1.0/5
1.0/5
Very high price raises continuously. High late fees, 2 of them at that, its highway robbery. You people know alot of people renting storages is already having financial problems so to do all of that to people is greedy and very inconsiderate even as a company.
The location and customer service was great. However, there were only two things I didn’t like. Firstly, my monthly fee went up while my perks stayed the same(if the price goes up, then the level of perks should reflect said price increase). And lastly, I wasn’t a fan of the accessibility hours. Clients should be able to access their storage lockers/rooms 7 days per week(holidays included) starting as early as 5am until at least 11pm the latest.
Verified User
•
Oct 17, 2025
1.0/5
1.0/5
The 2 female customers care ppl cube smart had at the counter, ( BETWEEN MY RENTING TIME) WAS SO UNPROFESSIONAL, I WILL NEVER & I MEAN NEVER RECOMMEND CUBE SMART OR USE CUBE SMART ANOTHER DAY IN MY LIFE. I TRULY MEAN THIS, AND FOR THAT MY RATING IS A 0. COULDNT GET ANY FEED BACK FROM CORPORATE AFTER MAKING A COMPLAINT AS A PAYING CUSTOMER. F#%K CUBE SMART NO OTHER WAY TO EXPRESS MY DISAPPOINTMENT ‼️
Verified User
•
Oct 15, 2025
1.0/5
1.0/5
The doors were always broken. Storage was dirty and not climate controlled.
Verified User
•
Oct 11, 2025
5.0/5
5.0/5
From the time that I rented my unit until when I left everything went smoothly. Special thanks to Ethan, Shaka, and Richard who assisted me when I was closing the unit.
Verified User
•
Oct 8, 2025
5.0/5
5.0/5
Isaac was very professional, courteous and helped expedite the rental of my storage unit in a short period of time.
Verified User
•
Oct 8, 2025
2.0/5
2.0/5
Rodent issues
Verified User
•
Oct 7, 2025
5.0/5
5.0/5
Location is accessible. It’s very affordable and the staff are professional and helpful.
Verified User
•
Oct 7, 2025
1.0/5
1.0/5
Rat infested facility. Had to throw away almost everything in the storage because of rats.
Verified User
•
Oct 3, 2025
3.0/5
3.0/5
The prices goes up so fast
Verified User
•
Oct 3, 2025
1.0/5
1.0/5
Very high price raises continuously. High late fees, 2 of them at that, its highway robbery. You people know alot of people renting storages is already having financial problems so to do all of that to people is greedy and very inconsiderate even as a company.