I was charged $20 for late fee and they put Locker on my unit just couple days of late payment

You guys don't keep the parking lot clean.I never see none of the females managers there come out.And do an outside inspection. They always send the man out there to clean.The parking lot parking lot would stay dirty between 3 to 4 months at a time before somebody comes out.And cleans. A lot of times the females that are working.There are very lazy not all of them, some of them are really nice and sweet. But overall, I was there for many years its gotten way too expansive. But over the years, i've seen poor management you guys make anyone a manager there.That are rude don't know how to deal with people or be nice to them. They don't give breaks to people that have been there.A very long time i'm sorry to say this.But you guys ask. The final thing I would say is not everybody there that works is bad but the majority there people that work there are lazyEspecially the women sorry to say that farewell

Good service

Good service but could use longer hours

The raising of monthly storage fee

customer service was awesome

The storage unit itself was good, and I only ran into one minor issue during my time there. The service was also great — the staff were helpful and professional. My only concern is the pricing. The longer I stayed, the more I ended up paying compared to new customers coming in with lower rates. I feel like loyal customers should receive better pricing or discounts over time. The longer you keep a unit, the better the rate should be. Other than that, everything else was solid.

CubeSmart have always rendered great customer service to me.I had the opportunity to meet a new employee at the Bronx location. ROBERT ..was very helpful towards my transition transfer to my new storage unit.Thank you Robert - brook Ave BX NY 10455SHERALD QUILTER WRIGHT

Horrible price increases on long time customers.

Tatiana was very helpful but this storage space smells weird and def has many rats. The prices in the beginning aren’t bad but they go up drastically as time goes by.