The worst front desk and management. They lied and would put extra fees. They say one thing and tell another different. They they are rude and money hungry. It's sad. I moved out 1) cuz I'm already got my other place. And 2) it's unaffordable and didn't want to keep my stuff in a bad establishment. Do better.
Verified User
•
Feb 18, 2026
1.0/5
1.0/5
Hey
Verified User
•
Feb 18, 2026
3.0/5
3.0/5
Your operations process is good and the facility itself is very good as well. I think that the pricing moved up the scale pretty quickly vs the initial pricing while downgrading the storage locker size did not provide much of a savings.
Verified User
•
Feb 16, 2026
1.0/5
1.0/5
Your storage facility increases in price every day, lacks restrooms, and has a large customer base. Furthermore, you are unable to purchase more carts to transport the boxes, furniture, and other items that customers bring to the storage unit. I, along with others, spent two hours or more waiting for a cart to appear to move my belongings. As for the space and location, I approve of it 90%, as it is secure and clean. Thank you, and I hope you resolve these issues soon.
Verified User
•
Feb 16, 2026
5.0/5
5.0/5
Too expensive
Verified User
•
Feb 15, 2026
1.0/5
1.0/5
Very expensive in comparison to others and you keep raising the price of the unit. Your customer service need to improve and the managers need more people’s skills.
Verified User
•
Feb 13, 2026
5.0/5
5.0/5
Because they customer service is the best and so friendly
The worst front desk and management. They lied and would put extra fees. They say one thing and tell another different. They they are rude and money hungry. It's sad. I moved out 1) cuz I'm already got my other place. And 2) it's unaffordable and didn't want to keep my stuff in a bad establishment. Do better.
Verified User
•
Feb 18, 2026
1.0/5
1.0/5
Hey
Verified User
•
Feb 18, 2026
3.0/5
3.0/5
Your operations process is good and the facility itself is very good as well. I think that the pricing moved up the scale pretty quickly vs the initial pricing while downgrading the storage locker size did not provide much of a savings.
Verified User
•
Feb 16, 2026
1.0/5
1.0/5
Your storage facility increases in price every day, lacks restrooms, and has a large customer base. Furthermore, you are unable to purchase more carts to transport the boxes, furniture, and other items that customers bring to the storage unit. I, along with others, spent two hours or more waiting for a cart to appear to move my belongings. As for the space and location, I approve of it 90%, as it is secure and clean. Thank you, and I hope you resolve these issues soon.
Verified User
•
Feb 16, 2026
5.0/5
5.0/5
Too expensive
Verified User
•
Feb 15, 2026
1.0/5
1.0/5
Very expensive in comparison to others and you keep raising the price of the unit. Your customer service need to improve and the managers need more people’s skills.
Verified User
•
Feb 13, 2026
5.0/5
5.0/5
Because they customer service is the best and so friendly