Increase of monthly rent. Very so often I will check my mailbox and see a notice of pricing increase. You’re keep more customers with lock in prices.
Verified User
•
Nov 22, 2025
3.0/5
3.0/5
The customer service was excellent but the access hours are a tight window.
Verified User
•
Nov 21, 2025
1.0/5
1.0/5
Prices increase and services are poor
Verified User
•
Nov 21, 2025
1.0/5
1.0/5
Price keeps going up. Unprofessional workers
Verified User
•
Nov 18, 2025
1.0/5
1.0/5
You raise your fees regularly and continue auto pay even when you’re informed that you’ve removed your property from storage. The increases are off the charts unreasonable.
Verified User
•
Nov 11, 2025
5.0/5
5.0/5
The team, Miguel and Josue made it easy and some no hassle. Miguel knew and anticipated my needs. Great team, organized and clean.
Verified User
•
Nov 10, 2025
5.0/5
5.0/5
NEVER HAD A PROBLEM….. PRICES JUST KEPT GOING UP TO HIGH
Verified User
•
Nov 10, 2025
1.0/5
1.0/5
I never reported it but I had items missing from my locker and I know they were stolen because to top mesh ceiling was bent back when I had the locker on Bartow Ave in the Bronx. Then I moved to Tolison Ave in the Bronx and the rates went sky high for a little locker space almost 200 for a 7×10. Iam sorry but I will never come back to cubesmart.
Verified User
•
Nov 9, 2025
5.0/5
5.0/5
The prices are reasonable. The staff is great.
Verified User
•
Nov 9, 2025
4.0/5
4.0/5
Great employees, just needed a little more flexible hours with accessing the unit.
Increase of monthly rent. Very so often I will check my mailbox and see a notice of pricing increase. You’re keep more customers with lock in prices.
Verified User
•
Nov 22, 2025
3.0/5
3.0/5
The customer service was excellent but the access hours are a tight window.
Verified User
•
Nov 21, 2025
1.0/5
1.0/5
Prices increase and services are poor
Verified User
•
Nov 21, 2025
1.0/5
1.0/5
Price keeps going up. Unprofessional workers
Verified User
•
Nov 18, 2025
1.0/5
1.0/5
You raise your fees regularly and continue auto pay even when you’re informed that you’ve removed your property from storage. The increases are off the charts unreasonable.
Verified User
•
Nov 11, 2025
5.0/5
5.0/5
The team, Miguel and Josue made it easy and some no hassle. Miguel knew and anticipated my needs. Great team, organized and clean.
Verified User
•
Nov 10, 2025
5.0/5
5.0/5
NEVER HAD A PROBLEM….. PRICES JUST KEPT GOING UP TO HIGH
Verified User
•
Nov 10, 2025
1.0/5
1.0/5
I never reported it but I had items missing from my locker and I know they were stolen because to top mesh ceiling was bent back when I had the locker on Bartow Ave in the Bronx. Then I moved to Tolison Ave in the Bronx and the rates went sky high for a little locker space almost 200 for a 7×10. Iam sorry but I will never come back to cubesmart.
Verified User
•
Nov 9, 2025
5.0/5
5.0/5
The prices are reasonable. The staff is great.
Verified User
•
Nov 9, 2025
4.0/5
4.0/5
Great employees, just needed a little more flexible hours with accessing the unit.