It was what it was. No issues, but really just stored my stuff.
Verified User
•
May 17, 2026
3.0/5
3.0/5
Fees are too high
Verified User
•
May 12, 2026
5.0/5
5.0/5
Great customer service
Verified User
•
May 5, 2026
1.0/5
1.0/5
Very unprofessional. I was threatened termination for asking why did I have to go in? When I was just there two days before. They were very vague and said to me concerns and more details would be said in person. That’s when I followed saying no, my stuff is there and I want to know if my things are ok? And the response I got was come in or you will be terminated! What kind of bullshit is that!? It continued with them telling me now I have 9 days to get out of the storage. After I just paid in full!
Verified User
•
Apr 29, 2026
5.0/5
5.0/5
It was convenient distance from home.
Verified User
•
Apr 8, 2026
1.0/5
1.0/5
1) seemed like every couple of months the rent was raised. 2) Customer service was lackluster 3). The final straw was calling to find out if the facility would be open Easter Sunday and being told by the customer service rep that it was only to get there and have it closed.
Verified User
•
Apr 7, 2026
1.0/5
1.0/5
Had an unpleasant experience in getting my unit.
Verified User
•
Apr 1, 2026
2.0/5
2.0/5
I couldn't honestly recommend a storage provider who raises the rent almost 40% within a one year timeframe. There is no sense of customer loyalty from Cubesmart.
It was what it was. No issues, but really just stored my stuff.
Verified User
•
May 17, 2026
3.0/5
3.0/5
Fees are too high
Verified User
•
May 12, 2026
5.0/5
5.0/5
Great customer service
Verified User
•
May 5, 2026
1.0/5
1.0/5
Very unprofessional. I was threatened termination for asking why did I have to go in? When I was just there two days before. They were very vague and said to me concerns and more details would be said in person. That’s when I followed saying no, my stuff is there and I want to know if my things are ok? And the response I got was come in or you will be terminated! What kind of bullshit is that!? It continued with them telling me now I have 9 days to get out of the storage. After I just paid in full!
Verified User
•
Apr 29, 2026
5.0/5
5.0/5
It was convenient distance from home.
Verified User
•
Apr 8, 2026
1.0/5
1.0/5
1) seemed like every couple of months the rent was raised. 2) Customer service was lackluster 3). The final straw was calling to find out if the facility would be open Easter Sunday and being told by the customer service rep that it was only to get there and have it closed.
Verified User
•
Apr 7, 2026
1.0/5
1.0/5
Had an unpleasant experience in getting my unit.
Verified User
•
Apr 1, 2026
2.0/5
2.0/5
I couldn't honestly recommend a storage provider who raises the rent almost 40% within a one year timeframe. There is no sense of customer loyalty from Cubesmart.