All around good customer and quality services

Very clean facility, great customer service

A contract for a price should reflect an agreement for a price. This place randomly raised prices so often that the agreed upon rate for the unit had no meaning whatsoever after about 4 months. During my time there my rate was increased by more than 300%. Just dishonest practice.

The cleanliness, professionalism and seemlessness in doing business with your company.

It's was great and convenience, but the increase was unbearable.

No.

Price increases too much

Good customer service. Very helpful.

The property manager, Aisha, is super helpful. She is one of the most attentive staff I’ve ever seen at a storage unit. Knowledgeable, patient, and she cares about the clients. She made the facility hospitable and warm. Also, the facility is very clean and well maintained. All communications are clear, proactive and efficient. I really enjoyed storing my stuff there.

Customer service was always excellent. The price going up over time could be frustrating since I live in California and couldn't always be in Brooklyn to deal with increased costs by making changes.