The employees at CubeSmart are very nice and respectful and they will answer any question you have about your storage needs.
Verified User
•
May 10, 2026
1.0/5
1.0/5
Your rental price increase tremendously
Verified User
•
Apr 28, 2026
3.0/5
3.0/5
The facilities are usually clean, well-lit and all of the employees I encountered have been professional and attentive to the customers need (rare to find these days) BUT in my opinion the rent increases are too frequent and way too high for my liking. Other competitors have significantly better rates and entry fees.
Verified User
•
Apr 25, 2026
4.0/5
4.0/5
Customer Service Was Great, And When I Needed Help, Someone Was Always There To Assist. Thanks CubeSmart For The Great Service
Verified User
•
Apr 17, 2026
5.0/5
5.0/5
Because Katherine was very nice to me.
Verified User
•
Apr 13, 2026
2.0/5
2.0/5
The constant price increases were not competitive vs other storage companies
Verified User
•
Apr 12, 2026
1.0/5
1.0/5
Prices were frequently raised with no change or improvement to the service received. This last time I wasn’t even notified of the price increase. No thanks.
Verified User
•
Apr 5, 2026
5.0/5
5.0/5
Very accommodating when I needed a better understanding of procedures I had previously lost my keys and I was able to come and get my lock cut and purchase a new one same day and being that it was an emergency and I needed access to my unit in that moment it was good to know the response was immediate and my need was met immediately no wait.
Verified User
•
Mar 2, 2026
5.0/5
5.0/5
The staff members at the Bushwick Ave location are professional abd efficient.
Verified User
•
Feb 28, 2026
4.0/5
4.0/5
If there is a dumpster close by for things we cannot bring or no longer need.
The employees at CubeSmart are very nice and respectful and they will answer any question you have about your storage needs.
Verified User
•
May 10, 2026
1.0/5
1.0/5
Your rental price increase tremendously
Verified User
•
Apr 28, 2026
3.0/5
3.0/5
The facilities are usually clean, well-lit and all of the employees I encountered have been professional and attentive to the customers need (rare to find these days) BUT in my opinion the rent increases are too frequent and way too high for my liking. Other competitors have significantly better rates and entry fees.
Verified User
•
Apr 25, 2026
4.0/5
4.0/5
Customer Service Was Great, And When I Needed Help, Someone Was Always There To Assist. Thanks CubeSmart For The Great Service
Verified User
•
Apr 17, 2026
5.0/5
5.0/5
Because Katherine was very nice to me.
Verified User
•
Apr 13, 2026
2.0/5
2.0/5
The constant price increases were not competitive vs other storage companies
Verified User
•
Apr 12, 2026
1.0/5
1.0/5
Prices were frequently raised with no change or improvement to the service received. This last time I wasn’t even notified of the price increase. No thanks.
Verified User
•
Apr 5, 2026
5.0/5
5.0/5
Very accommodating when I needed a better understanding of procedures I had previously lost my keys and I was able to come and get my lock cut and purchase a new one same day and being that it was an emergency and I needed access to my unit in that moment it was good to know the response was immediate and my need was met immediately no wait.
Verified User
•
Mar 2, 2026
5.0/5
5.0/5
The staff members at the Bushwick Ave location are professional abd efficient.
Verified User
•
Feb 28, 2026
4.0/5
4.0/5
If there is a dumpster close by for things we cannot bring or no longer need.