Yah suck. Too expensive. Price increases in a dramatic pace

I’m frustrated by the frequent rent increases. Each time they’re explained as being driven by demand or location, but from a customer standpoint they feel arbitrary and opportunistic.This approach is actively costing you business. My girlfriend is currently looking for a storage unit, and because of these rate increases we’ll almost certainly be using a nearby competitor that has committed to holding their rate steady for a year.I also work in the TV and film industry, where people regularly ask me for recommendations. Because of the egregious and unpredictable price hikes, I now tell them to look elsewhere rather than consider CubeSmart.

The short Hispanic guy at 74 bogart st Brooklyn NY will let you piss on your self in an emergency just because the bathroom floor is wet and just gotten moped , smh

Great service

Great facility, great staff and very convenient. It is no good for long term storage. It should be the quoted price and no increases. Why should we constantly have to pay more and more for the same unit and service? Eventually you are forced to stop storing your property. I've had to throw away half of my belongings and rent a smaller unit. Then you get the lame excuse that it's fair market value. It doesn't take into consideration the reason people have to store things in the first place.

affordable, convenient and very clean location. Professional staff.

Recommending a storage unit isn't always the best thing to do in comparison to clearing out unused objects however when it's required, CubeSmart certainly makes the move in/out process easy and painless. However, I really did not like the practice of providing a low intro price only to be hit with sticker shock on a much higher monthly price after that intro period ends. It's a really ethically dubious behavior and exploitative to users as there's no real path to avoid it by moving out so fast.

It’s so overpriced and the harassment if your payment is declined is disgusting. Literally the day it’s due. I had gotten a new debit card and the calls and emails and texts like it’s an emergency to get the greatly inflated price you charge for a closet.

PRICES WAS EXTREMLY HIGH

Staff was friendly and in no way is it a reflection on them. The only reason is criminal rent increases and terrible client relationship management. Had we not gone from $110 to $230, and had senior leadership not gotten so greedy, I would have stayed. I am moving to another company purely on principle.