CubeSmart is a scam. Raising our price a few months after we joined is very crazy and is a sign of a bad, predatory business. You lured us in with a deal and then raised our price 54% within 4 months. I am telling everyone I know NOT to join CubeSmart given this horrible practice. Your policy is that you can raise your price ANY amount and ANY time if you give 30 day notice - this means you have no limit on how many times you can raise prices which is predatory. This left a bad taste in my mouth and I hope other people never have to suffer with such large increases. I hope you lose every customer you have.
Verified User
•
Nov 3, 2025
1.0/5
1.0/5
The pricing is too high for the space renting. The price overall is too high, increasing the price with not a lot of heads up in advance.
Verified User
•
Nov 3, 2025
4.0/5
4.0/5
It was a great experience moving out and moving into CUBESMART
Verified User
•
Nov 1, 2025
4.0/5
4.0/5
WORKERS are nice and will help to solve your probelms.
Verified User
•
Oct 22, 2025
5.0/5
5.0/5
Clean, and reasonable.
Verified User
•
Oct 16, 2025
5.0/5
5.0/5
Great customer service
Verified User
•
Oct 9, 2025
1.0/5
1.0/5
So I can’t judge every cubesmart but from the experience I’ve received with the actual staff within the 1260 Atlantic location I would not! Now I did have a misunderstanding with the district manager Gary but once you actually communicated he is well spoken and listens.
Verified User
•
Oct 8, 2025
5.0/5
5.0/5
Excellent costumer service
Verified User
•
Oct 5, 2025
2.0/5
2.0/5
The hours are terrible, there's only one person working on Sunday, the rates are too high.
Verified User
•
Oct 1, 2025
1.0/5
1.0/5
There were FOUR price increases in a 12 month period!!
CubeSmart is a scam. Raising our price a few months after we joined is very crazy and is a sign of a bad, predatory business. You lured us in with a deal and then raised our price 54% within 4 months. I am telling everyone I know NOT to join CubeSmart given this horrible practice. Your policy is that you can raise your price ANY amount and ANY time if you give 30 day notice - this means you have no limit on how many times you can raise prices which is predatory. This left a bad taste in my mouth and I hope other people never have to suffer with such large increases. I hope you lose every customer you have.
Verified User
•
Nov 3, 2025
1.0/5
1.0/5
The pricing is too high for the space renting. The price overall is too high, increasing the price with not a lot of heads up in advance.
Verified User
•
Nov 3, 2025
4.0/5
4.0/5
It was a great experience moving out and moving into CUBESMART
Verified User
•
Nov 1, 2025
4.0/5
4.0/5
WORKERS are nice and will help to solve your probelms.
Verified User
•
Oct 22, 2025
5.0/5
5.0/5
Clean, and reasonable.
Verified User
•
Oct 16, 2025
5.0/5
5.0/5
Great customer service
Verified User
•
Oct 9, 2025
1.0/5
1.0/5
So I can’t judge every cubesmart but from the experience I’ve received with the actual staff within the 1260 Atlantic location I would not! Now I did have a misunderstanding with the district manager Gary but once you actually communicated he is well spoken and listens.
Verified User
•
Oct 8, 2025
5.0/5
5.0/5
Excellent costumer service
Verified User
•
Oct 5, 2025
2.0/5
2.0/5
The hours are terrible, there's only one person working on Sunday, the rates are too high.
Verified User
•
Oct 1, 2025
1.0/5
1.0/5
There were FOUR price increases in a 12 month period!!