Started out fantastic and service was stellar. As prices went up and personnel changed, became less service orientated and I went from customer to just a renter of your product. As I moved out I notice new personnel who were personable, so it looks like you’re heading in the right direction. Lastly your prices became astronomic. I believe you’ll be having a lot of auctions as people can no longer afford their unit and have no where to take their belongings which is why most select a storage unit. I’ve always had additional storage, but the way things are going, I’ll donate to people less fortunat.
Verified User
•
Nov 3, 2025
4.0/5
4.0/5
Spaces are clean and friendly helpful staff
Verified User
•
Oct 19, 2025
4.0/5
4.0/5
Good service, and storage is well maintained
Verified User
•
Oct 15, 2025
5.0/5
5.0/5
Your staff should me high level of professional communication and leadership during my stress days. I am thankful to them for listening and helping me.
Verified User
•
Oct 10, 2025
5.0/5
5.0/5
Hi Ms Jacobs I’ve been with Duane and Fayema and Dynasty for yrs I wouldn’t have been with CubeSmart this long if it weren’t for these people. They are more than a team. They were family at this point. Thank you everyone.
Verified User
•
Oct 4, 2025
5.0/5
5.0/5
Clean, Organized and well managed. It doesn’t feel like an abandoned warehouse.it’s actually very pleasant being there.
Verified User
•
Sep 25, 2025
1.0/5
1.0/5
Very high fees.
Verified User
•
Sep 22, 2025
4.0/5
4.0/5
Ease of renting and top tier customer service from Representative Dynasty.
Started out fantastic and service was stellar. As prices went up and personnel changed, became less service orientated and I went from customer to just a renter of your product. As I moved out I notice new personnel who were personable, so it looks like you’re heading in the right direction. Lastly your prices became astronomic. I believe you’ll be having a lot of auctions as people can no longer afford their unit and have no where to take their belongings which is why most select a storage unit. I’ve always had additional storage, but the way things are going, I’ll donate to people less fortunat.
Verified User
•
Nov 3, 2025
4.0/5
4.0/5
Spaces are clean and friendly helpful staff
Verified User
•
Oct 19, 2025
4.0/5
4.0/5
Good service, and storage is well maintained
Verified User
•
Oct 15, 2025
5.0/5
5.0/5
Your staff should me high level of professional communication and leadership during my stress days. I am thankful to them for listening and helping me.
Verified User
•
Oct 10, 2025
5.0/5
5.0/5
Hi Ms Jacobs I’ve been with Duane and Fayema and Dynasty for yrs I wouldn’t have been with CubeSmart this long if it weren’t for these people. They are more than a team. They were family at this point. Thank you everyone.
Verified User
•
Oct 4, 2025
5.0/5
5.0/5
Clean, Organized and well managed. It doesn’t feel like an abandoned warehouse.it’s actually very pleasant being there.
Verified User
•
Sep 25, 2025
1.0/5
1.0/5
Very high fees.
Verified User
•
Sep 22, 2025
4.0/5
4.0/5
Ease of renting and top tier customer service from Representative Dynasty.