Always excellent service ,love the office , easy access,will be back soon

I have been a Cubesmart tenant since 2017 and been very happy with storing my seasonal stuff ☺️

I like Cubesmart and I believe they can use more employees to assist with move in and out.

You all raise storage fees without notifying your renters that their fees are being increased.

great staff

pricing was reasonable. Staff are incredible. They were very attentive and easy to work with. The units are cleaned. Security monitoring the place. Easy access.

The staff are always friendly and helpful. From when I first moved in until I moved out, they answered any questions I had and made me feel comfortable in the space. Also, the office, storage areas, bathroom and hallway are all quite clean and well lit, which is much appreciated!

I was able to access my storage later in the day. Other storage units usually only have access until early evening.

The rates are high, and for that you have an unlit unit with hallway lights that periodically turn off. After about a year I found that my padlock had been smashed, presumably by another tenant. After showing them the smashed lock, they gave me a new one but didn't apologize or anything, and honestly seemed rather unconcerned by it. That said, I can’t deny that the place is clean and organized, with a nice bathroom and water fountains and a good set of dollies that you can borrow.Ultimately, I was happy to finally find a more affordable storage solution elsewhere.

Overall cleanliness of the facility and how well the location is secured. The customer service is genuine and kind.