Overall the service is quite goodIn store service is good staff is friendlyOver the phone some improvement is needed
Verified User
•
Nov 2, 2025
4.0/5
4.0/5
9
Verified User
•
Oct 29, 2025
5.0/5
5.0/5
Patricia and Nanette were very helpful and professional, ensuring I was happy with the size unit needed.
Verified User
•
Oct 5, 2025
5.0/5
5.0/5
During my time there, I never had a single problem and the people who worked there were always friendly. I would recommend them if someone in my family needed a storage unit.
Verified User
•
Oct 5, 2025
5.0/5
5.0/5
great customer service. beautiful clean building.
Verified User
•
Oct 4, 2025
5.0/5
5.0/5
Awesome staff...very professional and caring
Verified User
•
Oct 2, 2025
1.0/5
1.0/5
They told me my locker was prepped when it was not. The lock was still on it instead of the green bag. So we couldn't move everything in. Talked to Stacy and Joshua. I would love to talk to Stacy again about it.
Verified User
•
Sep 30, 2025
1.0/5
1.0/5
I am VERY disappointed with your policy, I had to move out earlier and was charged for the whole month!!I will not recommend cubesmart to anyone nor ever use your company again!
Overall the service is quite goodIn store service is good staff is friendlyOver the phone some improvement is needed
Verified User
•
Nov 2, 2025
4.0/5
4.0/5
9
Verified User
•
Oct 29, 2025
5.0/5
5.0/5
Patricia and Nanette were very helpful and professional, ensuring I was happy with the size unit needed.
Verified User
•
Oct 5, 2025
5.0/5
5.0/5
During my time there, I never had a single problem and the people who worked there were always friendly. I would recommend them if someone in my family needed a storage unit.
Verified User
•
Oct 5, 2025
5.0/5
5.0/5
great customer service. beautiful clean building.
Verified User
•
Oct 4, 2025
5.0/5
5.0/5
Awesome staff...very professional and caring
Verified User
•
Oct 2, 2025
1.0/5
1.0/5
They told me my locker was prepped when it was not. The lock was still on it instead of the green bag. So we couldn't move everything in. Talked to Stacy and Joshua. I would love to talk to Stacy again about it.
Verified User
•
Sep 30, 2025
1.0/5
1.0/5
I am VERY disappointed with your policy, I had to move out earlier and was charged for the whole month!!I will not recommend cubesmart to anyone nor ever use your company again!