I was contacted by a representative at the 900 Atlantic Ave location. I was told that some much-needed repairs needed to be done and they would like for me to move another floor so that the repairs can be done to avoid damage to my stuff or any inconvenience to my access.I went the same day and one of the representative, handle everything. He gave me options to selected from and he was very uncomfortable to my concerns to the ones I rejected. After selected my new storage space, he explained everything that I should expected, he also showed me how to use the mobile cubesmart app to access my storage. He helped me with my stuff to my new store.Great experience and I have no complaints.
Verified User
•
Jan 26, 2026
5.0/5
5.0/5
The staff was wonderful Nicole and Ruby were very helpful kind and understanding. I would use you guys again with no problem and recommend you to some people. The only hiccup we had throughout the whole process was the elevator went down on Saturday so it took us a lot more time to Move out. That’s the only thing everything else was great thank you very much.
Verified User
•
Jan 19, 2026
4.0/5
4.0/5
The person that helped me at the office was super friendly, explained everything and the place is clean and looks safe and nice.
Verified User
•
Jan 18, 2026
4.0/5
4.0/5
The workers were pleasant and helpful.
Verified User
•
Jan 15, 2026
5.0/5
5.0/5
great service
Verified User
•
Jan 11, 2026
4.0/5
4.0/5
Services delivered were as advertised. Always felt my items were secure and safe. Size options were plentiful. Staff was always friendly and helpful.
Verified User
•
Jan 1, 2026
5.0/5
5.0/5
Wonderful staff and helpful ! Very informative about the storage units and helping you decide what’s needed to your situation and amount of space you need .
Verified User
•
Dec 27, 2025
3.0/5
3.0/5
When I started with Cubesmart it was affordable and convenient. The staff at that location are outstandingly friendly, accommodating and professional. They were always responsive to my questions and needs. The decrease in access hours and incessant increase in rent were the reasons for my dissatisfaction and leaving. Hence #7
Verified User
•
Dec 24, 2025
1.0/5
1.0/5
Rent climbs every 6 months. Hours of operation are incredibly slim. It feels like a scam!
Verified User
•
Dec 23, 2025
1.0/5
1.0/5
I started paying 300sh $ last year and within a year a 5x10 went up to 500 plus…Crazy!!!!
I was contacted by a representative at the 900 Atlantic Ave location. I was told that some much-needed repairs needed to be done and they would like for me to move another floor so that the repairs can be done to avoid damage to my stuff or any inconvenience to my access.I went the same day and one of the representative, handle everything. He gave me options to selected from and he was very uncomfortable to my concerns to the ones I rejected. After selected my new storage space, he explained everything that I should expected, he also showed me how to use the mobile cubesmart app to access my storage. He helped me with my stuff to my new store.Great experience and I have no complaints.
Verified User
•
Jan 26, 2026
5.0/5
5.0/5
The staff was wonderful Nicole and Ruby were very helpful kind and understanding. I would use you guys again with no problem and recommend you to some people. The only hiccup we had throughout the whole process was the elevator went down on Saturday so it took us a lot more time to Move out. That’s the only thing everything else was great thank you very much.
Verified User
•
Jan 19, 2026
4.0/5
4.0/5
The person that helped me at the office was super friendly, explained everything and the place is clean and looks safe and nice.
Verified User
•
Jan 18, 2026
4.0/5
4.0/5
The workers were pleasant and helpful.
Verified User
•
Jan 15, 2026
5.0/5
5.0/5
great service
Verified User
•
Jan 11, 2026
4.0/5
4.0/5
Services delivered were as advertised. Always felt my items were secure and safe. Size options were plentiful. Staff was always friendly and helpful.
Verified User
•
Jan 1, 2026
5.0/5
5.0/5
Wonderful staff and helpful ! Very informative about the storage units and helping you decide what’s needed to your situation and amount of space you need .
Verified User
•
Dec 27, 2025
3.0/5
3.0/5
When I started with Cubesmart it was affordable and convenient. The staff at that location are outstandingly friendly, accommodating and professional. They were always responsive to my questions and needs. The decrease in access hours and incessant increase in rent were the reasons for my dissatisfaction and leaving. Hence #7
Verified User
•
Dec 24, 2025
1.0/5
1.0/5
Rent climbs every 6 months. Hours of operation are incredibly slim. It feels like a scam!
Verified User
•
Dec 23, 2025
1.0/5
1.0/5
I started paying 300sh $ last year and within a year a 5x10 went up to 500 plus…Crazy!!!!