CubeSmart Self Storage
3.9/5
3.9 /5
54 Verified Reviews
900 Atlantic Ave, Brooklyn, NY 11238, US
(718) 622-7700
54 Verified Reviews
5.0/5
5.0 /5
Staff was incredibly helpful, attentive and friendly

1.0/5
1.0 /5
Raise rates too frequently and with little advance notice.Facility hours make it challenging for anyone who works a traditional schedule to stop by to retrieve items or move out of the facility.

2.0/5
2.0 /5
Unfortunately, customer service is an issue as when problems do arise they do not know how to properly communicate and breakdown and go through what can be done with their clients . This leads to a back-and-forth where you can see and notice they become overly emotional. Upon signing any leases, they do not go over the documentation and instead slip in additional paperwork paperwork instead instead of once again communicating with clients just trying to get you to sign without properly going over any documents.

5.0/5
5.0 /5
They are very helpful and courteous, concerned. Beautiful workers. I appreciate them when they call to remind me

3.0/5
3.0 /5
Increased rates were excessive. My initial payment for the same storage space moved from $267.50 to $492.00 to $643.00 to $824.00. Unsustainable hikes for the space e

5.0/5
5.0 /5
Tyrese was so incredibly helpful and it was a smooth transition from one location to this one.

5.0/5
5.0 /5
This was my first storage unit experience and I was blown away with how smooth it went. The staff was always super helpful for me, and I found it staggeringly easy to access the facility and my stuff.

3.0/5
3.0 /5
thought I would. be able to have big items such as furniture sent to the storage unit then well after fact found out could only send items 50 bls. and less. I was disappointed.

1.0/5
1.0 /5
Terrible customer service, aggressive staff, can't believe we went partway this way after being your Justine for almost a decade. Will NEVER recommend.

5.0/5
5.0 /5
900 Atlantic the staff is amazing