The rate went up too much and when I asked them to revisit that they told me to cancel and sign up for the promo rate and move out and back into a unit which is ridiculous.
Verified User
•
Nov 8, 2025
1.0/5
1.0/5
Price hikes. Poor customer service.
Verified User
•
Nov 4, 2025
4.0/5
4.0/5
the place is clean, super convenient, staff is nice, it's all great. only annoying thing is the steadily rising rent cost, but I guess that's life. at least it would be much better to know in advance how it will go up and when, otherwise feels sneaky
Verified User
•
Nov 1, 2025
1.0/5
1.0/5
I’ve received wrong information from multiple people including a manager. There’s no accountability and I only hope I’ve uncovered all the inaccurate information and there are no new surprises.
Verified User
•
Oct 31, 2025
5.0/5
5.0/5
Great responsive service, clean rooms and convenient location.
Verified User
•
Oct 25, 2025
1.0/5
1.0/5
The carts were locked up. I understand you have lost 2 or 3 carts over the years but this is just a price to do business. In the grand scheme of things, it’s just a small loss that a huge corporation like you were him right off however, you chose to inconvenience your customers.
Verified User
•
Oct 15, 2025
3.0/5
3.0/5
Not having a elevated loading zone to make it easy to load and unload a truck without help.
The rate went up too much and when I asked them to revisit that they told me to cancel and sign up for the promo rate and move out and back into a unit which is ridiculous.
Verified User
•
Nov 8, 2025
1.0/5
1.0/5
Price hikes. Poor customer service.
Verified User
•
Nov 4, 2025
4.0/5
4.0/5
the place is clean, super convenient, staff is nice, it's all great. only annoying thing is the steadily rising rent cost, but I guess that's life. at least it would be much better to know in advance how it will go up and when, otherwise feels sneaky
Verified User
•
Nov 1, 2025
1.0/5
1.0/5
I’ve received wrong information from multiple people including a manager. There’s no accountability and I only hope I’ve uncovered all the inaccurate information and there are no new surprises.
Verified User
•
Oct 31, 2025
5.0/5
5.0/5
Great responsive service, clean rooms and convenient location.
Verified User
•
Oct 25, 2025
1.0/5
1.0/5
The carts were locked up. I understand you have lost 2 or 3 carts over the years but this is just a price to do business. In the grand scheme of things, it’s just a small loss that a huge corporation like you were him right off however, you chose to inconvenience your customers.
Verified User
•
Oct 15, 2025
3.0/5
3.0/5
Not having a elevated loading zone to make it easy to load and unload a truck without help.