Good customer service. No hastles.

Very polite

Best

The customer agent provided a good service and information. He was polite, friendly, and competent.

Very good very nice

Excellent treatment from the work team, especially Mrs. Lily, and giving the first month for free, it was a great thing

I initially had 1 unit and I thought the initial price was good, so I went ahead and rented a second unit...However, a few months later both units went up significantly in price and although they were both the same size, 1 unit cost more than the other unit...I am on a fixed income and I have asked for my payment date to be moved to the 1st of each month when my Disability check arrives...Although I have the unit for over 2 years and I was paying for a second unit, Cube Smart would not push my payment back for 3 or 4 days, and each month I incur a late fee and they lock me out of my unit and pause my gate code!!I have been a faithful customer for a few years and it means nothing to Cube Smart...As a matter of fact, now that I have thought about it, and you have asked me why I am not happy with Cube Smart, I think this may be my last month with you guys...Why should I continue to pay 30 dollars more each month, when there are so many other storage facilities that can give me a better offer...

Everyone is so accommodating and curious.

Secure

The facility was always musty smelling, It was damp, and dank, the lighting never worked and the ladies were not friendly , they were cold. It was also always a problem trying to get the bill to pay upfront for a yar. They would make multiple mistakes, and then chare me a late charge . The final straw was the lock out. after they provided wth wrong invoice amount multiple times and then charged a late fee. Goodbye