It has kept my items safe. The only bad about CubeSmart is the increasing of prices every 6 months.
Verified User
•
Jan 25, 2026
4.0/5
4.0/5
Customer service and pricing
Verified User
•
Jan 19, 2026
4.0/5
4.0/5
Because I weren’t informed that you haven’t received my payment which I had to get another bank card due someone was using my account. The bank told me that all my payments were going through.
Verified User
•
Jan 12, 2026
2.0/5
2.0/5
Staff was very helpful when there, but was not available during business hours. When we moved in the key to our provided lock broke. We had to wait until the next day to get a replacement since the staff was on a long break. Also frustrating to be forced to buy a lock with cheaply made keys. Otherwise a solid experience.
Verified User
•
Jan 10, 2026
4.0/5
4.0/5
The staff there are very helpful and sweet she made me feel comfortable
Verified User
•
Jan 5, 2026
1.0/5
1.0/5
Price gouging i was paying over 400 for a 5x5 thats egregious. I'm at manhattan mini storage now paying less than 100 for the exact same space.
Verified User
•
Jan 3, 2026
5.0/5
5.0/5
Staff is very nice and personal storage is clean
Verified User
•
Dec 7, 2025
5.0/5
5.0/5
Clean storage units friendly employees
Verified User
•
Dec 3, 2025
3.0/5
3.0/5
Everything has been problem free I'm able to go to my unit and manage my stuff without any problems and the staff if I have any questions they help
It has kept my items safe. The only bad about CubeSmart is the increasing of prices every 6 months.
Verified User
•
Jan 25, 2026
4.0/5
4.0/5
Customer service and pricing
Verified User
•
Jan 19, 2026
4.0/5
4.0/5
Because I weren’t informed that you haven’t received my payment which I had to get another bank card due someone was using my account. The bank told me that all my payments were going through.
Verified User
•
Jan 12, 2026
2.0/5
2.0/5
Staff was very helpful when there, but was not available during business hours. When we moved in the key to our provided lock broke. We had to wait until the next day to get a replacement since the staff was on a long break. Also frustrating to be forced to buy a lock with cheaply made keys. Otherwise a solid experience.
Verified User
•
Jan 10, 2026
4.0/5
4.0/5
The staff there are very helpful and sweet she made me feel comfortable
Verified User
•
Jan 5, 2026
1.0/5
1.0/5
Price gouging i was paying over 400 for a 5x5 thats egregious. I'm at manhattan mini storage now paying less than 100 for the exact same space.
Verified User
•
Jan 3, 2026
5.0/5
5.0/5
Staff is very nice and personal storage is clean
Verified User
•
Dec 7, 2025
5.0/5
5.0/5
Clean storage units friendly employees
Verified User
•
Dec 3, 2025
3.0/5
3.0/5
Everything has been problem free I'm able to go to my unit and manage my stuff without any problems and the staff if I have any questions they help