First, you overcharged me. You charged me twice more than the unit of the same size and location currently costs. While your website advertised it as $21/month if paid online and $28/month if paid in store, you charged me $47 per month during the whole 2025 and raised it to $55 for 2026. I am requesting a refund of the overcharged amountSecond, the unit was severely infested with mice and my belongings were damaged.
Verified User
•
Jan 8, 2026
5.0/5
5.0/5
NICE WELCOME AND TRATMENT FROM THE RECEPTION PEOPLE.
Verified User
•
Jan 6, 2026
1.0/5
1.0/5
Horrible
Verified User
•
Jan 5, 2026
5.0/5
5.0/5
For the whole time that I had that unit, my stuff was safe. That’s good enough for me.
Verified User
•
Dec 31, 2025
2.0/5
2.0/5
you are charging unreasonable high rates !
Verified User
•
Dec 30, 2025
5.0/5
5.0/5
Customer service is fast and easy to get to someone.
First, you overcharged me. You charged me twice more than the unit of the same size and location currently costs. While your website advertised it as $21/month if paid online and $28/month if paid in store, you charged me $47 per month during the whole 2025 and raised it to $55 for 2026. I am requesting a refund of the overcharged amountSecond, the unit was severely infested with mice and my belongings were damaged.
Verified User
•
Jan 8, 2026
5.0/5
5.0/5
NICE WELCOME AND TRATMENT FROM THE RECEPTION PEOPLE.
Verified User
•
Jan 6, 2026
1.0/5
1.0/5
Horrible
Verified User
•
Jan 5, 2026
5.0/5
5.0/5
For the whole time that I had that unit, my stuff was safe. That’s good enough for me.
Verified User
•
Dec 31, 2025
2.0/5
2.0/5
you are charging unreasonable high rates !
Verified User
•
Dec 30, 2025
5.0/5
5.0/5
Customer service is fast and easy to get to someone.