Facility is very nice and clean. Staff communication was good but now is not. We have been customers for over 6 years and, in the beginning, communication was easy. In trying to argue a rate increase,, I could not talk to the store manager but one time and he deferred questions. There was NO effort to retain our business when giving notice of vacate.
Verified User
•
Dec 5, 2025
5.0/5
5.0/5
Customer Service is great. Storage are is very clean
Verified User
•
Nov 26, 2025
5.0/5
5.0/5
I have always been treated with kindness and when times were hard on me I was treated with understanding and grace.
Verified User
•
Nov 24, 2025
4.0/5
4.0/5
Clean facility. Friendly staff
Verified User
•
Nov 16, 2025
5.0/5
5.0/5
Since having a storage unit with CubeSmart I have had absolutely no problems at all. Employees have been very polite when needing to get a hold of me and very professional.
Verified User
•
Nov 3, 2025
5.0/5
5.0/5
Staff been most helpful
Verified User
•
Oct 31, 2025
2.0/5
2.0/5
Company raise rent too often
Verified User
•
Oct 25, 2025
5.0/5
5.0/5
Helpful, friendly staff. Clean facility.
Verified User
•
Oct 20, 2025
3.0/5
3.0/5
Pricing became extremely high and the increased became more frequent.Additional fee to pay online
Facility is very nice and clean. Staff communication was good but now is not. We have been customers for over 6 years and, in the beginning, communication was easy. In trying to argue a rate increase,, I could not talk to the store manager but one time and he deferred questions. There was NO effort to retain our business when giving notice of vacate.
Verified User
•
Dec 5, 2025
5.0/5
5.0/5
Customer Service is great. Storage are is very clean
Verified User
•
Nov 26, 2025
5.0/5
5.0/5
I have always been treated with kindness and when times were hard on me I was treated with understanding and grace.
Verified User
•
Nov 24, 2025
4.0/5
4.0/5
Clean facility. Friendly staff
Verified User
•
Nov 16, 2025
5.0/5
5.0/5
Since having a storage unit with CubeSmart I have had absolutely no problems at all. Employees have been very polite when needing to get a hold of me and very professional.
Verified User
•
Nov 3, 2025
5.0/5
5.0/5
Staff been most helpful
Verified User
•
Oct 31, 2025
2.0/5
2.0/5
Company raise rent too often
Verified User
•
Oct 25, 2025
5.0/5
5.0/5
Helpful, friendly staff. Clean facility.
Verified User
•
Oct 20, 2025
3.0/5
3.0/5
Pricing became extremely high and the increased became more frequent.Additional fee to pay online