Facility is very nice and clean. Staff communication was good but now is not. We have been customers for over 6 years and, in the beginning, communication was easy. In trying to argue a rate increase,, I could not talk to the store manager but one time and he deferred questions. There was NO effort to retain our business when giving notice of vacate.
Verified User
•
Dec 5, 2025
5.0/5
5.0/5
Customer Service is great. Storage are is very clean
Verified User
•
Nov 26, 2025
5.0/5
5.0/5
I have always been treated with kindness and when times were hard on me I was treated with understanding and grace.
Verified User
•
Nov 24, 2025
4.0/5
4.0/5
Clean facility. Friendly staff
Verified User
•
Nov 16, 2025
5.0/5
5.0/5
Since having a storage unit with CubeSmart I have had absolutely no problems at all. Employees have been very polite when needing to get a hold of me and very professional.
Facility is very nice and clean. Staff communication was good but now is not. We have been customers for over 6 years and, in the beginning, communication was easy. In trying to argue a rate increase,, I could not talk to the store manager but one time and he deferred questions. There was NO effort to retain our business when giving notice of vacate.
Verified User
•
Dec 5, 2025
5.0/5
5.0/5
Customer Service is great. Storage are is very clean
Verified User
•
Nov 26, 2025
5.0/5
5.0/5
I have always been treated with kindness and when times were hard on me I was treated with understanding and grace.
Verified User
•
Nov 24, 2025
4.0/5
4.0/5
Clean facility. Friendly staff
Verified User
•
Nov 16, 2025
5.0/5
5.0/5
Since having a storage unit with CubeSmart I have had absolutely no problems at all. Employees have been very polite when needing to get a hold of me and very professional.