App needs some work. Payment options are antiquated. Fees charge for online is overstated.
Verified User
•
Jun 15, 2026
1.0/5
1.0/5
They over double charged my cardReturned to put more things in storage the doors are outta order
Verified User
•
Jun 13, 2026
5.0/5
5.0/5
Great service alwaysalwaysp
Verified User
•
Jun 11, 2026
1.0/5
1.0/5
The facility in Clinton, MD is terrible. Roof leaks, exhaust fans in addition have been broken for over 2 years now.
Verified User
•
Jun 10, 2026
3.0/5
3.0/5
Other customer hit my storage cage with their car which inconvenienced me. Although I was contacted immediately, I felt I should have received some sort of compensation for that inconvenience.
Verified User
•
Jun 1, 2026
5.0/5
5.0/5
Great customer service
Verified User
•
May 31, 2026
3.0/5
3.0/5
Outstanding customer service however pricing is a bit higher than competitors
Verified User
•
May 24, 2026
2.0/5
2.0/5
I emptied out unit A12, and waited 10 minutes to return the lock. I had to leave because I was paying a cab driver by the hour!I still items in Unit 516. The exhaust fans are still not working! Not sure when I can empty unit 515.
App needs some work. Payment options are antiquated. Fees charge for online is overstated.
Verified User
•
Jun 15, 2026
1.0/5
1.0/5
They over double charged my cardReturned to put more things in storage the doors are outta order
Verified User
•
Jun 13, 2026
5.0/5
5.0/5
Great service alwaysalwaysp
Verified User
•
Jun 11, 2026
1.0/5
1.0/5
The facility in Clinton, MD is terrible. Roof leaks, exhaust fans in addition have been broken for over 2 years now.
Verified User
•
Jun 10, 2026
3.0/5
3.0/5
Other customer hit my storage cage with their car which inconvenienced me. Although I was contacted immediately, I felt I should have received some sort of compensation for that inconvenience.
Verified User
•
Jun 1, 2026
5.0/5
5.0/5
Great customer service
Verified User
•
May 31, 2026
3.0/5
3.0/5
Outstanding customer service however pricing is a bit higher than competitors
Verified User
•
May 24, 2026
2.0/5
2.0/5
I emptied out unit A12, and waited 10 minutes to return the lock. I had to leave because I was paying a cab driver by the hour!I still items in Unit 516. The exhaust fans are still not working! Not sure when I can empty unit 515.