The place was clean easy to use and staff was great

The facility is clean and I have confidence in the employees to manage the facility and keep my items safe

I eas not even in the unit 6 months and you raised my rates. I canceled this unit and provided my own insurance for my other unit and it still is not updated. Payment is due today.

Customer service rep handled the situation with excellent service

A very dependable and safe place

Online is advertised 61 a month / never mentioned the extra charges till the very end, over 20$ more a month... 🤷‍♂️Side doors need repairs, badly. Trash and people's belongings piled in the corner... Place needs cleaned, and fixed.

It was nice and clean but the price increases were ridiculous. It literally went up $10 then $25 over a year and a half. Also rarely any carts to move things in and out. Very frustrating.

The employees were very caring and helpful.My storage unit was very clean.

The reason for that score is because me and my son went to the unit on the day I finally got my access codes and everything went to the door that the manager told me to go to the door was a jar there were pry Mark'.bsomeone was inside there was a backpack and a half drink bottle of Pop sitting on the floor stuff thrown all over the place inside the door stuff thrown in the corner outside of the door I'm not walking into a dangerous situation I don't know if there's somebody in there with a knife or a gun that's not the best area of town to begin with I'm very dissatisfied and now I can't even get a response from the manager of the place I've left a message after message after message she will not call me back I want my money back but they tell me I got to wait to five to seven days when they didn't wait at all to take the money it was immediate but the thing is I'm not getting a response from anyone they will not talk to me and I got news for them they are not keeping my money

vrty triendly peop nice cle an place