Overcharged me, staff was rude and unprofessional, didnt work with me.
Verified User
•
Apr 22, 2026
5.0/5
5.0/5
Process was easy and manager was great
Verified User
•
Apr 18, 2026
5.0/5
5.0/5
Melissa was awesome and helpful
Verified User
•
Apr 15, 2026
1.0/5
1.0/5
The o operation, though the epeole in the office were polite and friendly, I found the billing to be akin to a loneshark operation, predatory in nature.
Verified User
•
Apr 13, 2026
4.0/5
4.0/5
Easy process
Verified User
•
Apr 4, 2026
5.0/5
5.0/5
Faculty is extremely well kept, well lit and cleanMichael the property manager is great, personable and friendly
Verified User
•
Mar 31, 2026
5.0/5
5.0/5
No problems
Verified User
•
Mar 8, 2026
2.0/5
2.0/5
The storage unit was easy to access and we live near the facility so it made sense to rent it from CubeSmart. I have one complaint though. We moved out on the first day of our next month’s rental and thought we would just get a refund on a pro rated basis but was told they don’t do that!!! So we have a $195.00 empty storage unit that we have to rent for the rest of the month!!! If not for that policy, I would have rated it higher!!!
Verified User
•
Mar 7, 2026
5.0/5
5.0/5
Friendly excellent customer service. Melissa and Phyllis answered all of my questions and helped make my move to a larger unit easy. Great job ladies. Thank you.
Verified User
•
Mar 5, 2026
5.0/5
5.0/5
Great service and assistance by Melissa and Phyllis.
Overcharged me, staff was rude and unprofessional, didnt work with me.
Verified User
•
Apr 22, 2026
5.0/5
5.0/5
Process was easy and manager was great
Verified User
•
Apr 18, 2026
5.0/5
5.0/5
Melissa was awesome and helpful
Verified User
•
Apr 15, 2026
1.0/5
1.0/5
The o operation, though the epeole in the office were polite and friendly, I found the billing to be akin to a loneshark operation, predatory in nature.
Verified User
•
Apr 13, 2026
4.0/5
4.0/5
Easy process
Verified User
•
Apr 4, 2026
5.0/5
5.0/5
Faculty is extremely well kept, well lit and cleanMichael the property manager is great, personable and friendly
Verified User
•
Mar 31, 2026
5.0/5
5.0/5
No problems
Verified User
•
Mar 8, 2026
2.0/5
2.0/5
The storage unit was easy to access and we live near the facility so it made sense to rent it from CubeSmart. I have one complaint though. We moved out on the first day of our next month’s rental and thought we would just get a refund on a pro rated basis but was told they don’t do that!!! So we have a $195.00 empty storage unit that we have to rent for the rest of the month!!! If not for that policy, I would have rated it higher!!!
Verified User
•
Mar 7, 2026
5.0/5
5.0/5
Friendly excellent customer service. Melissa and Phyllis answered all of my questions and helped make my move to a larger unit easy. Great job ladies. Thank you.
Verified User
•
Mar 5, 2026
5.0/5
5.0/5
Great service and assistance by Melissa and Phyllis.