So unreliable and the communication sucked. I purchased this storage unit from a local company and then out of no where I was getting bills from CubeSmart. No heads up, no notification, nothing. Then I was told I had to get new insurance which was never under my existing agreement. When I went to cancel my unit, it was as if I was bothering the front office staff.
Verified User
•
May 26, 2026
5.0/5
5.0/5
Clean, easy to work with, we felt comfortable with our belongings at your self storage.
Verified User
•
May 26, 2026
5.0/5
5.0/5
Easy sign up, great price
Verified User
•
May 23, 2026
1.0/5
1.0/5
Unfriendly customer service and wouldn’t credit me the 6 remaining days I had paid when I competed my move out
Verified User
•
May 18, 2026
4.0/5
4.0/5
Process was made easy.
Verified User
•
May 1, 2026
1.0/5
1.0/5
Raised prices with no warning, raised fees with no warning, staff not friendly, not allowed to use dumpsters on site, harass clients for no reason
So unreliable and the communication sucked. I purchased this storage unit from a local company and then out of no where I was getting bills from CubeSmart. No heads up, no notification, nothing. Then I was told I had to get new insurance which was never under my existing agreement. When I went to cancel my unit, it was as if I was bothering the front office staff.
Verified User
•
May 26, 2026
5.0/5
5.0/5
Clean, easy to work with, we felt comfortable with our belongings at your self storage.
Verified User
•
May 26, 2026
5.0/5
5.0/5
Easy sign up, great price
Verified User
•
May 23, 2026
1.0/5
1.0/5
Unfriendly customer service and wouldn’t credit me the 6 remaining days I had paid when I competed my move out
Verified User
•
May 18, 2026
4.0/5
4.0/5
Process was made easy.
Verified User
•
May 1, 2026
1.0/5
1.0/5
Raised prices with no warning, raised fees with no warning, staff not friendly, not allowed to use dumpsters on site, harass clients for no reason