Customer service was lacking, a couple times I made an appointment and nobody was there to meet me for 15 mins. Unit rented to me wasn’t what was shown/quoted. Location was a bit stuffy and not convenient to my needs
Verified User
•
Apr 30, 2026
3.0/5
3.0/5
Great place! Super easy process, just wish there was an easier way to get out
Verified User
•
Mar 28, 2026
1.0/5
1.0/5
My rate was raised multiple times. I made repeated attempts to reach out to cube smart and local management to ask for a discount or better rate, because the price increases were material and too much for us as a family. No manager ever replied to us. No response from cube smart. No way to connect with anyone. And that made me think… what would ever happen if I really needed to reach someone at cube smart about my storage space or a situation? When I realized that cube smart didn’t have any respect for me as a customer, I went the extra mile to clear out the space and make other arrangements.
Verified User
•
Mar 6, 2026
5.0/5
5.0/5
Easy process to acquire unit.
Verified User
•
Feb 28, 2026
5.0/5
5.0/5
Ease of paperwork to complete space acquisition
Verified User
•
Feb 28, 2026
5.0/5
5.0/5
it was fast and the spaces were clean
Verified User
•
Feb 23, 2026
5.0/5
5.0/5
Michael was amazing. Glad we chose this location to Store. Our belongings grateful to have a manager that cares. Definitely recommending this place.
Verified User
•
Feb 22, 2026
3.0/5
3.0/5
Location and personnel are great. Only negative is the increase in cost. But everything else is wonderful
Verified User
•
Feb 1, 2026
5.0/5
5.0/5
Michael was extremely helpful. I reserved the wrong storage unit for my vehicle, he immediately offered to give me another one to fit my needs. He even helped me push the car while in neutral into the storage unit. He did all of this even though his shift was over
Verified User
•
Jan 23, 2026
4.0/5
4.0/5
Everyone was nice and helpful and the unit was clean and accessible. App was easy to use as well
Customer service was lacking, a couple times I made an appointment and nobody was there to meet me for 15 mins. Unit rented to me wasn’t what was shown/quoted. Location was a bit stuffy and not convenient to my needs
Verified User
•
Apr 30, 2026
3.0/5
3.0/5
Great place! Super easy process, just wish there was an easier way to get out
Verified User
•
Mar 28, 2026
1.0/5
1.0/5
My rate was raised multiple times. I made repeated attempts to reach out to cube smart and local management to ask for a discount or better rate, because the price increases were material and too much for us as a family. No manager ever replied to us. No response from cube smart. No way to connect with anyone. And that made me think… what would ever happen if I really needed to reach someone at cube smart about my storage space or a situation? When I realized that cube smart didn’t have any respect for me as a customer, I went the extra mile to clear out the space and make other arrangements.
Verified User
•
Mar 6, 2026
5.0/5
5.0/5
Easy process to acquire unit.
Verified User
•
Feb 28, 2026
5.0/5
5.0/5
Ease of paperwork to complete space acquisition
Verified User
•
Feb 28, 2026
5.0/5
5.0/5
it was fast and the spaces were clean
Verified User
•
Feb 23, 2026
5.0/5
5.0/5
Michael was amazing. Glad we chose this location to Store. Our belongings grateful to have a manager that cares. Definitely recommending this place.
Verified User
•
Feb 22, 2026
3.0/5
3.0/5
Location and personnel are great. Only negative is the increase in cost. But everything else is wonderful
Verified User
•
Feb 1, 2026
5.0/5
5.0/5
Michael was extremely helpful. I reserved the wrong storage unit for my vehicle, he immediately offered to give me another one to fit my needs. He even helped me push the car while in neutral into the storage unit. He did all of this even though his shift was over
Verified User
•
Jan 23, 2026
4.0/5
4.0/5
Everyone was nice and helpful and the unit was clean and accessible. App was easy to use as well