Storage was clean and easy access to it, and everybody was friendly.

I would give you a "10", but the security gate was not working during most of the time we were storing things there. The customer service was great, and the facility was clean and otherwise well-maintained.

We were promised to get a climate control unit but the ac never wored on our floor and most of our stuff went bad

I do not appreciate the “man” behind the desk making the mistake, not being able to admit that he made a mistake and then proceeding to demean me as a woman and speaking down to me. I will not tolerate that kind of behavior from anyone.

While Michael and Juan were helpful and went above and beyond (10 out of 10), I have no faith in the integrity of the company itself, and it's predatory business practices, if it went for the two underpaid on site employees I would have rated it zero, but until cubesmart shows that it isnt just another greedy corporate entity milking its clients and even charging fees to make payment I have zero interest in spending another dollar with this company and have moved my belonging to a friendly honest family owned facility I can trust.

Anytime I was there, everyone was so friendly and stopped and talked, like I was more than just a customer

Temperature control in the unit was good.Onsite managers were very helpful.There is a rodent problem in Building C and some of my boxes were chewed on.The door to my unit did not stay up; kept sliding down.The people at the site were good, otherwise rating would be much lower.

Very convenient all the way around and for a good price!

Great staff, good location, clean, climate-controlled, easy access to storage unit with moving truck, good pricing