Two main issues. 1. Was the quick increase in the monthly payment.2. During rain with stong winds, I noticed the items in the corner next to the unit door would get wet/rained on. Overtime, I kept plastic over that particular corner to avoid water damage.
Verified User
•
May 1, 2026
5.0/5
5.0/5
Very friendly and easy to work with. Easy access anytime of the day or week. Clean and safely maintained, driveways and gate operations was easy and safe.
Verified User
•
Apr 19, 2026
5.0/5
5.0/5
Nice facility with great location
Verified User
•
Apr 16, 2026
5.0/5
5.0/5
Randy at the Anderson Mill Road location in Austin area has been a great help with choosing the right size unit and we have had no problems with our stored goods.
Verified User
•
Apr 9, 2026
5.0/5
5.0/5
★★★ Randy at the Dies Ranch facility is Great: Professional and Very Helpful & Personable
Verified User
•
Apr 4, 2026
5.0/5
5.0/5
Great customer service
Verified User
•
Mar 20, 2026
3.0/5
3.0/5
Nice, clean facility. Secure location. Convenient drive up, climate controlled options. Friendly staff. Would be a 10/10 if the price increase after a year wasn't so steep.
Two main issues. 1. Was the quick increase in the monthly payment.2. During rain with stong winds, I noticed the items in the corner next to the unit door would get wet/rained on. Overtime, I kept plastic over that particular corner to avoid water damage.
Verified User
•
May 1, 2026
5.0/5
5.0/5
Very friendly and easy to work with. Easy access anytime of the day or week. Clean and safely maintained, driveways and gate operations was easy and safe.
Verified User
•
Apr 19, 2026
5.0/5
5.0/5
Nice facility with great location
Verified User
•
Apr 16, 2026
5.0/5
5.0/5
Randy at the Anderson Mill Road location in Austin area has been a great help with choosing the right size unit and we have had no problems with our stored goods.
Verified User
•
Apr 9, 2026
5.0/5
5.0/5
★★★ Randy at the Dies Ranch facility is Great: Professional and Very Helpful & Personable
Verified User
•
Apr 4, 2026
5.0/5
5.0/5
Great customer service
Verified User
•
Mar 20, 2026
3.0/5
3.0/5
Nice, clean facility. Secure location. Convenient drive up, climate controlled options. Friendly staff. Would be a 10/10 if the price increase after a year wasn't so steep.