You kept raising the rent over and over went out of price range
Verified User
•
Dec 23, 2025
5.0/5
5.0/5
The storage was always clean, and the bathrooms were very useful.
Verified User
•
Dec 19, 2025
5.0/5
5.0/5
?
Verified User
•
Nov 29, 2025
4.0/5
4.0/5
Our location is safe and clean. The owner keeps raising the rates, and the rent becomes outrageously expensive.
Verified User
•
Nov 27, 2025
4.0/5
4.0/5
Sandra, the manager was very personable and excellent customer service.
Verified User
•
Nov 6, 2025
1.0/5
1.0/5
I know your company needs to make a profit, but your rate increases and the way you treat your loyal customers is ridiculous! We were loyal customers for over 6 years, paid our bill on time every month, and you raised our rate to a whopping $321/month for a 10' x 15' space! And you would not even consider a rate discount for us! I am a store manager at Lowe's and I cannot imagine treating my loyal customers the way you do.I will never recommend CubeSmart to any friend or family member. You should reconsider the way you recognize your long time, loyal customers...
Verified User
•
Oct 24, 2025
4.0/5
4.0/5
Been with you guys had very few issues and had no issues very easy checking out
Verified User
•
Oct 22, 2025
3.0/5
3.0/5
Facility was clean and reasonably accessible. Pricing was good in the marketplace until an increase was added a few months into our stay. by that point we had left the area for several months and had no choice but to pay the increased amount. Also, while not a lot of money, we checked out 7 or 8 days ahead of our paid amount, and are disappointed we got no refund for the unused time
Verified User
•
Oct 4, 2025
5.0/5
5.0/5
Sandra at the Ocotillo address in Chandler, AZ, is awesome. She goes out of her way to be helpful and she’s always very friendly. Treat her well, she’s a great representative of CubeSmart!
You kept raising the rent over and over went out of price range
Verified User
•
Dec 23, 2025
5.0/5
5.0/5
The storage was always clean, and the bathrooms were very useful.
Verified User
•
Dec 19, 2025
5.0/5
5.0/5
?
Verified User
•
Nov 29, 2025
4.0/5
4.0/5
Our location is safe and clean. The owner keeps raising the rates, and the rent becomes outrageously expensive.
Verified User
•
Nov 27, 2025
4.0/5
4.0/5
Sandra, the manager was very personable and excellent customer service.
Verified User
•
Nov 6, 2025
1.0/5
1.0/5
I know your company needs to make a profit, but your rate increases and the way you treat your loyal customers is ridiculous! We were loyal customers for over 6 years, paid our bill on time every month, and you raised our rate to a whopping $321/month for a 10' x 15' space! And you would not even consider a rate discount for us! I am a store manager at Lowe's and I cannot imagine treating my loyal customers the way you do.I will never recommend CubeSmart to any friend or family member. You should reconsider the way you recognize your long time, loyal customers...
Verified User
•
Oct 24, 2025
4.0/5
4.0/5
Been with you guys had very few issues and had no issues very easy checking out
Verified User
•
Oct 22, 2025
3.0/5
3.0/5
Facility was clean and reasonably accessible. Pricing was good in the marketplace until an increase was added a few months into our stay. by that point we had left the area for several months and had no choice but to pay the increased amount. Also, while not a lot of money, we checked out 7 or 8 days ahead of our paid amount, and are disappointed we got no refund for the unused time
Verified User
•
Oct 4, 2025
5.0/5
5.0/5
Sandra at the Ocotillo address in Chandler, AZ, is awesome. She goes out of her way to be helpful and she’s always very friendly. Treat her well, she’s a great representative of CubeSmart!