Sandra, the manager was very personable and excellent customer service.

I know your company needs to make a profit, but your rate increases and the way you treat your loyal customers is ridiculous! We were loyal customers for over 6 years, paid our bill on time every month, and you raised our rate to a whopping $321/month for a 10' x 15' space! And you would not even consider a rate discount for us! I am a store manager at Lowe's and I cannot imagine treating my loyal customers the way you do.I will never recommend CubeSmart to any friend or family member. You should reconsider the way you recognize your long time, loyal customers...

Been with you guys had very few issues and had no issues very easy checking out

Facility was clean and reasonably accessible. Pricing was good in the marketplace until an increase was added a few months into our stay. by that point we had left the area for several months and had no choice but to pay the increased amount. Also, while not a lot of money, we checked out 7 or 8 days ahead of our paid amount, and are disappointed we got no refund for the unused time

Sandra at the Ocotillo address in Chandler, AZ, is awesome. She goes out of her way to be helpful and she’s always very friendly. Treat her well, she’s a great representative of CubeSmart!

Fast follow upEfficientAffordable

Management is kind and helpful.

Setting up the account was a breeze. Sandra was very helpful. Access to the unit is easy and so is getting a cart for transporting items to the unit.