I went to the office in person during working hours about seven times and no one was ever there. Same experience when I tried to call the office. I don’t think anyone is working in the Bethesda office.
Verified User
•
Apr 30, 2026
3.0/5
3.0/5
Great facility, but not well supported and super awkward to get to.
Verified User
•
Apr 21, 2026
5.0/5
5.0/5
Great customer service on property.
Verified User
•
Mar 18, 2026
3.0/5
3.0/5
Too expensive
Verified User
•
Mar 11, 2026
5.0/5
5.0/5
Got all items safe
Verified User
•
Feb 26, 2026
5.0/5
5.0/5
Cubesmart was efficient, hassle-free, clean, secure, and overall a pleasant rental experience. Locations are also convenient and the staff are helpful. It is to be highly recommended.
Verified User
•
Jan 11, 2026
5.0/5
5.0/5
The facility is well maintained, but the customer service is top-tier. The manager Keome is a godsend. She’s very knowledgeable., professional and pleasant. She made the process of selection and check-in seamless and showed great patience when I was unsure of the space that best suited my needs
Verified User
•
Dec 24, 2025
5.0/5
5.0/5
Thanks
Verified User
•
Dec 23, 2025
5.0/5
5.0/5
Easy to set up and complete. Flexible staff.
Verified User
•
Nov 26, 2025
5.0/5
5.0/5
I gave this score because the CubeSmart facility is convenient, fast to access, clean, and secure. The staff engagement has been wonderful.
I went to the office in person during working hours about seven times and no one was ever there. Same experience when I tried to call the office. I don’t think anyone is working in the Bethesda office.
Verified User
•
Apr 30, 2026
3.0/5
3.0/5
Great facility, but not well supported and super awkward to get to.
Verified User
•
Apr 21, 2026
5.0/5
5.0/5
Great customer service on property.
Verified User
•
Mar 18, 2026
3.0/5
3.0/5
Too expensive
Verified User
•
Mar 11, 2026
5.0/5
5.0/5
Got all items safe
Verified User
•
Feb 26, 2026
5.0/5
5.0/5
Cubesmart was efficient, hassle-free, clean, secure, and overall a pleasant rental experience. Locations are also convenient and the staff are helpful. It is to be highly recommended.
Verified User
•
Jan 11, 2026
5.0/5
5.0/5
The facility is well maintained, but the customer service is top-tier. The manager Keome is a godsend. She’s very knowledgeable., professional and pleasant. She made the process of selection and check-in seamless and showed great patience when I was unsure of the space that best suited my needs
Verified User
•
Dec 24, 2025
5.0/5
5.0/5
Thanks
Verified User
•
Dec 23, 2025
5.0/5
5.0/5
Easy to set up and complete. Flexible staff.
Verified User
•
Nov 26, 2025
5.0/5
5.0/5
I gave this score because the CubeSmart facility is convenient, fast to access, clean, and secure. The staff engagement has been wonderful.