Friendly and very helpful customer service

The service I received was good

Smooth process from opening the account to moving everything out. The facility was always clean, and well-kept. Staff were always willing to help as needed.

The constant rate rent increases.

The security code provided still doesn’t work. Even once I got in- There was no welcome kit in my unit. I had to wait until the office opened and still had to talk to the staff several times to fix issues. I’m still using a staff provided code to get in. My space was listed as a5x8 but definitely is not 5 feet wide. Overall not a thrilling experience.

All installations are really clean, and the clarks are really friendly.