You charged me extra the first month for insurance I didn't need, all because your website didn't disclose that I needed to bring a copy of my very expensive homeowner's insurance policy to your location.You jacked up the cost of my unit 50% after 5 months.
Verified User
•
Oct 3, 2025
1.0/5
1.0/5
the insurance plan is a lie and it's no point paying for it. you might as well find a better and more reliable storage facility
Verified User
•
Oct 1, 2025
3.0/5
3.0/5
The continual price increases with no improvements to the property forced me out of an incredibly convenient location. A month ahead of time isn't enough notice to raise the rent with the frequency and percentages CubeSmart did.
Verified User
•
Sep 14, 2025
4.0/5
4.0/5
Clean and easy access. Attentive staff
Verified User
•
Aug 30, 2025
5.0/5
5.0/5
Called to let me know when folks would be available to assist with check-in. Friendly service at check in
Verified User
•
Aug 28, 2025
5.0/5
5.0/5
Great customer service!
Verified User
•
Aug 19, 2025
4.0/5
4.0/5
Easy payment; nice facility; easy cancellation when the time came
Verified User
•
Aug 9, 2025
5.0/5
5.0/5
Friendly, easy, clean, secure
Verified User
•
Aug 6, 2025
4.0/5
4.0/5
Everything about the process was great except confirmation of the move out which it took longer than I was promised.
You charged me extra the first month for insurance I didn't need, all because your website didn't disclose that I needed to bring a copy of my very expensive homeowner's insurance policy to your location.You jacked up the cost of my unit 50% after 5 months.
Verified User
•
Oct 3, 2025
1.0/5
1.0/5
the insurance plan is a lie and it's no point paying for it. you might as well find a better and more reliable storage facility
Verified User
•
Oct 1, 2025
3.0/5
3.0/5
The continual price increases with no improvements to the property forced me out of an incredibly convenient location. A month ahead of time isn't enough notice to raise the rent with the frequency and percentages CubeSmart did.
Verified User
•
Sep 14, 2025
4.0/5
4.0/5
Clean and easy access. Attentive staff
Verified User
•
Aug 30, 2025
5.0/5
5.0/5
Called to let me know when folks would be available to assist with check-in. Friendly service at check in
Verified User
•
Aug 28, 2025
5.0/5
5.0/5
Great customer service!
Verified User
•
Aug 19, 2025
4.0/5
4.0/5
Easy payment; nice facility; easy cancellation when the time came
Verified User
•
Aug 9, 2025
5.0/5
5.0/5
Friendly, easy, clean, secure
Verified User
•
Aug 6, 2025
4.0/5
4.0/5
Everything about the process was great except confirmation of the move out which it took longer than I was promised.