CubeSmart Self Storage
4.0/5
4.0 /5
49 Verified Reviews
2647 North Western Ave, Chicago, IL 60647, US
(773) 227-2195
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49 Verified Reviews
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1.0/5
1.0 /5
Increased storage fees by 1/3 within 4 months and would not match competitors. Terrible business model not trying to keep customers by matching competitors. Guess you turn a better profit with an empty locker.
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5.0/5
5.0 /5
Although modernity and progress matters in elevators for storage units - they run a reasonably convenient to me and and very large facility
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5.0/5
5.0 /5
So far the customer service was good fast clean facility good price and easily accessible
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5.0/5
5.0 /5
Amy and Todd are amazing and I have never ever had the kind of customer service they provided before. I’m so impressed!!
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5.0/5
5.0 /5
Easy move in and out
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3.0/5
3.0 /5
The manager was great but the facility lacked carts or the imbecile renters would not replace them. The reduced rating is also because I should get back the money that was not actively being used for the rental, in that if I move out early, the expense is prorated.
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5.0/5
5.0 /5
You earn it...
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5.0/5
5.0 /5
They where always helpful
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1.0/5
1.0 /5
You charged me extra the first month for insurance I didn't need, all because your website didn't disclose that I needed to bring a copy of my very expensive homeowner's insurance policy to your location.You jacked up the cost of my unit 50% after 5 months.
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1.0/5
1.0 /5
the insurance plan is a lie and it's no point paying for it. you might as well find a better and more reliable storage facility