Staff is helpful and friendly. Secure building. Clean. However, garage doors were frequently not working. Bathroom door needs a key from the staff. Inconvenient during office hours and unusable after office hours.

When I had issues they were addressed

Climate control is inconsistent, it was very humid the last few times I was there. This could cause damage to my inventory.Not enough carts. Always having to track one down.Overall facility seems like it is not being maintained. Everything looks dingy.Price too high for the size of the unit, and quality of the facility.

Clean, accessible and always willing to serve customers.

Very professional

I tried to cancel and couldn't because I had forgotten my keys, so then you lock me out when my bill is past due (even though I told you I was trying to cancel).So you charge me an extra $500 and end up cutting the lock off anyway, which you could have done the whole time.

The staff was very nice and the manager was, patient and very knowledgeable.Very pleasant attitude.

The office team was extremely helpful, knowledgeable and courteous. They provided us with storage sizing directions while conducting a walking tour of the facility. Based on the information provided, we selected a 10 x 10 storage cube.

Good service

Rodney was the best person you had and ran the place well. I was a business customer since 2016 and was given the hardest time after management changed and rules changed to do business here. My packages were constantly sent back that were for business, couldn’t dispose of any trash. Didn’t feel valued and I had two units here. I expected better for being loyal. Now I will never rent from this group and will tell my counterparts it’s too difficult to do business with CubeSmart to try them.