We decided to end our rental due to a combination of pricing and facility conditions. Over the past two years, rates have increased by approximately 20–25%, and unfortunately, the overall experience has not reflected that level of cost.There have also been ongoing maintenance and operational concerns. The garage door has been out of service for roughly the same two-year period without resolution, and carts are often limited and not returned to designated areas, which makes access less convenient.Overall, we were not satisfied with the experience relative to what we were paying, which led to our decision to move on.
Verified User
•
Apr 14, 2026
3.0/5
3.0/5
It wasn’t so much about the space, it was about the price which I thought was extremely high!
Verified User
•
Apr 10, 2026
1.0/5
1.0/5
The rent increases are ridiculous. The staff at this location is rude and not helpful. The facility itself needs attention. The carts are old and small. Just an overall disappointing experience.
Verified User
•
Mar 22, 2026
5.0/5
5.0/5
Great Customer Service and real people available to help and answer questions. Not AI
Verified User
•
Mar 17, 2026
3.0/5
3.0/5
No problems
Verified User
•
Mar 14, 2026
4.0/5
4.0/5
N/a
Verified User
•
Feb 17, 2026
5.0/5
5.0/5
Vondessa did a remarkable job getting me a tour of the facility, and find a unit to fit my budget
We decided to end our rental due to a combination of pricing and facility conditions. Over the past two years, rates have increased by approximately 20–25%, and unfortunately, the overall experience has not reflected that level of cost.There have also been ongoing maintenance and operational concerns. The garage door has been out of service for roughly the same two-year period without resolution, and carts are often limited and not returned to designated areas, which makes access less convenient.Overall, we were not satisfied with the experience relative to what we were paying, which led to our decision to move on.
Verified User
•
Apr 14, 2026
3.0/5
3.0/5
It wasn’t so much about the space, it was about the price which I thought was extremely high!
Verified User
•
Apr 10, 2026
1.0/5
1.0/5
The rent increases are ridiculous. The staff at this location is rude and not helpful. The facility itself needs attention. The carts are old and small. Just an overall disappointing experience.
Verified User
•
Mar 22, 2026
5.0/5
5.0/5
Great Customer Service and real people available to help and answer questions. Not AI
Verified User
•
Mar 17, 2026
3.0/5
3.0/5
No problems
Verified User
•
Mar 14, 2026
4.0/5
4.0/5
N/a
Verified User
•
Feb 17, 2026
5.0/5
5.0/5
Vondessa did a remarkable job getting me a tour of the facility, and find a unit to fit my budget